DentalMonitoring

Implementation Specialist

DentalMonitoring

contract

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Location Type: Remote

Location: Taiwan

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About the role

  • Onboarding new customers and creating custom workflows tailored to the needs of each office
  • Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
  • Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
  • Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
  • Acting as a technical bridge between the customers and DentalMonitoring platform
  • Supporting and attending local trade shows
  • Working and communicating with regional sales managers, customer success, inside sales, and sales representatives to provide the best onboarding experience for the customer
  • Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
  • Traveling up to 60% to train and support in person office implementation

Requirements

  • 5+ years of experience in dentistry and/or orthodontics or an equivalent degree
  • Excellent understanding of a consultative / solution-based sales approach
  • Consultative, training, and implementation experience
  • Ability to build and maintain strong partnerships with internal and external stakeholders
  • High level of IT and computer science knowledge, with a strong interest in new technologies
  • Ability to act diplomatically while demonstrating strong listening skills and empathy
  • Ability to influence clients and challenge existing ways of thinking
  • Ability to organize, prioritize, and manage multiple priorities effectively
  • Proactive and results-driven
  • Independent, enthusiastic, and curious
  • Self-starter with a strong can-do mindset
  • Strong team spirit and collaborative approach
  • Strong critical thinking skills with a focus on innovation
  • Excellent written communication and analytical skills
  • Excellent interpersonal and relationship-building skills
  • Ability to solve problems quickly and efficiently
  • Native Mandarin speaker with advanced verbal and written English proficiency
  • Experience in a startup or scale-up environment is preferred
Benefits
  • Your ideas will be heard!
  • Our culture promotes initiatives, ownership, and feedback
  • Everyone is committed to supporting your professional development because we understand that no one can know everything
  • We place significant importance on the quality of work-life balance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Artificial IntelligenceDentalMonitoringconsultative salessolution-based salestrainingimplementationIT knowledgecomputer science knowledgeproblem-solvingcritical thinking
Soft Skills
relationship-buildinglistening skillsempathyinfluencingorganizationprioritizationproactivityenthusiasmcollaborationcommunication