Dempsey Uniform & Linen Supply

Sales Development Rep

• Prospect & Qualify Leads
• Use phone, email, LinkedIn, and local outreach to identify new opportunities
• Ask the right questions to uncover business needs and pain points
• Respond to inbound leads and qualify them for the sales team
• Close Business
• Present and sell Dempsey’s services to small and mid-size clients
• Manage the sales cycle from first call to signed agreement for designated accounts
• Support senior sales reps by setting appointments and passing larger leads
• Stay Organized & Hit Goals
• Track leads, calls, meetings, and outcomes in Salesforce
• Follow up consistently and maintain a clean pipeline
• Meet or exceed your monthly targets for meetings and revenue

Sales Development Representative

Account Manager

• Conduct frequent in-person visits to client sites; this is a field-based role that requires regular driving to customer locations.
• Maintain strong, ongoing communication with strategic accounts through scheduled meetings and consistent follow-up.
• Renew service agreements accurately and on time.
• Improve profitability through operational, pricing, and contractual initiatives.
• Build and maintain relationships with key decision-makers.
• Demonstrate Dempsey’s value through analysis, reporting, and presentations.
• Introduce new products and services to expand account revenue.
• Identify and manage strategic accounts based on corporate criteria.
• Serve as the primary point of contact for customer needs and issue resolution.
• Identify opportunities to expand or enhance services within each account.
• Track market conditions and competitor activity affecting assigned customers.
• Lead special projects and oversee the resolution of customer concerns.

Strategic Account Manager

• Generate & Qualify Leads
• Research and prospect potential customers through cold calls, emails, LinkedIn, and in-person prospecting
• Respond to inbound leads and assess their fit for our services
• Ask the right questions to understand customer needs
• Collaborate with a Sales Specialist for product and contractual discussions
• Close Small to Mid-Sized Deals
• Conduct virtual and in-person sales presentations
• Negotiate pricing and contract terms
• Own the sales process from start to finish on designated accounts
• Set Meetings for Account Executives (AEs)
• Hand off larger, high-value leads to AEs
• Schedule meetings and provide AEs with lead insights
• Manage Pipeline & CRM
• Log all activity in Salesforce
• Stay organized and follow up consistently
• Meet or Exceed Sales Goals
• Achieve monthly quotas for leads, meetings, and revenue
• Earn bonuses and commissions based on performance

Sales Development Representative

Strategic Account Manager

Sales Development Representative – SDR