Director, UX Research
Vista
Salary
💰 $151,000 - $227,000 per year
Job Level
Senior
About the role
- Shape the Research Process: Partner with design leadership to define scalable, repeatable research practices across teams.
- Run Critical Research: Lead generative and evaluative studies that inform product strategy and help prioritize opportunities.
- Collaborate & Influence: Work closely with Product, Design, and Engineering, ensuring research insights drive decisions.
- Tell the Story: Synthesize and share research findings with clarity—helping the org see, celebrate, and act on insights.
- Measure & Demonstrate Value: Track how research contributes to design quality, product adoption, and customer success.
- Scale the Discipline: Help democratize research through training, toolkits, and frameworks, empowering non-researchers to apply lightweight methods.
- Champion the Customer: Be a visible advocate for our users in strategic and tactical conversations.
Requirements
- 6–8+ years of UX research experience in SaaS, enterprise, or B2B contexts
- Expertise across a range of qualitative and quantitative methods, and fluency in when/how to apply them.
- Strong storytelling and influence skills, able to persuade diverse stakeholders and executive audiences.
- Experience in shaping research culture—building processes, evangelizing insights, and scaling research impact.
- Track record of working in fast-moving, data-rich environments with a pragmatic, test-and-learn mindset.
- A collaborator who values partnership with design, product, and engineering to get the best outcomes.
