Demand Chain

Salesforce Consultant

• Facilitate workshops to understand goals, pain points, and process gaps.
• Translate business needs into user stories, process maps, and functional requirements.
• Evaluate current state systems and propose Salesforce based improvements.
• Communicate recommendations with clarity and credibility.
• Configure Salesforce using declarative tools including objects, flows, automations, and security.
• Support design decisions in partnership with technical architects.
• Conduct functional testing and support UAT.
• Develop documentation that supports adoption, training, and long term governance.
• Lead functional workstreams within project teams.
• Manage day to day client interactions and provide structured updates.
• Identify risks and recommend mitigation strategies.
• Support junior team members through coaching and quality review.
• Work closely with developers, QA resources, and change management teams.
• Partner with cross cloud specialists to ensure solutions scale.
• Contribute to internal knowledge sharing, frameworks, and delivery assets.

Senior Salesforce Consultant