Deluxe

Merchant Services Growth Advisor

Deluxe

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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About the role

  • Acts as a consultant and advisor.
  • Advocates change and can create an understandable vision for the company's future to others.
  • Resourceful and uses innovative approaches to solve problems.
  • Creates value by providing direction, feedback and vision.
  • Grows, mentors, motivates and develops organizational talent.
  • Manage the day-to-day business needs of all bank partner/account relationships within an assigned portfolio.
  • Management of assigned portfolio includes regular status reporting and ongoing maintenance of portfolio.
  • Make recommendations to assigned Account Executive (AE) regarding improvement opportunities to existing bank partner leads to increase closing %.
  • Works with internal departments to ensure a high level of support for the client.
  • Planning and implementing a focused, high value bank strategy for increasing leads.
  • Monitoring progress by assessing, reporting and articulating results to key internal groups.
  • Teaming with credit and risk management, product and technical groups to ensure customer service goals are met while resolving complex customer inquiries in a timely manner.

Requirements

  • Bachelors in related field and 5 years of related experience or HS/GED and 9 years
  • Knowledge of the payment processing industry including products, services, pricing, and technology.
  • Ability to collaborate cross functionally and influence others.
  • Ability to flourish in a fast pace and challenging environment.
  • Must be 18 years of age or older
Benefits
  • Healthcare (Medical, Dental, Vision)
  • Paid Time Off, Volunteer Time Off, and Holidays
  • Employer-Matched Retirement Plan
  • Employee Stock Purchase Plan
  • Short-Term and Long-Term Disability
  • Infertility Treatment, Adoption and Surrogacy Assistance
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
consultantadvisorresourcefulinnovative problem solvingmentoringmotivatingdeveloping talentcollaborationinfluencingreporting
Certifications
Bachelors in related fieldHS/GED