Delta Star, Inc.

Operations

• Oversee all operational functions within the Field Service Operations team
• Lead and develop staff
• Strengthen processes
• Partner closely with sales teams
• Implement strategies that elevate performance and customer satisfaction
• Manage technicians across multiple locations
• Review performance metrics
• Address operational challenges
• Collaborate with sales teams to validate project feasibility
• Serve as the escalation point for urgent customer needs
• Identify opportunities to improve workflows, reduce costs, and boost quality

Field Service Operations Manager

• Own and manage performance of assigned manufacturing processes and value streams
• Develop and maintain value stream maps to identify waste and improvement opportunities
• Lead Kaizen events, continuous improvement initiatives, and problem-solving activities
• Deploy Lean tools such as 5S, standard work, and visual management systems
• Define, update, and standardize SOPs, work instructions, and process documentation
• Develop and execute improvement roadmaps aligned with business priorities
• Track and communicate operational KPIs and financial impact of improvements
• Collaborate with Engineering and Quality to ensure manufacturability and compliance
• Support facility layout optimization and workflow improvements
• Drive standardization of best practices across multiple sites
• Evaluate emerging technologies and manufacturing innovations
• Conduct site visits to assess performance and support implementation efforts
• Participate in benchmarking, supplier visits, and industry events to identify best practices

Operational Excellence Engineer

Security Engineer

• Own Delta Star’s cybersecurity strategy, governance framework, and security operations oversight
• Partner with business leaders, IT, Engineering, and Operations teams to strengthen security
• Review cybersecurity risks with executive leadership
• Oversee security monitoring activities
• Evaluate emerging threats and guide incident response activities
• Ensure compliance with cybersecurity requirements
• Develop and deliver enterprise security awareness and training programs

Field Service Operations Manager

Operational Excellence Engineer

Cyber Security Manager