Delta Medical Systems

Administration

• Serve as the primary administrator and subject matter expert for Microsoft Dynamics 365 Business Central, CE, and Field Service
• Configure, maintain, and troubleshoot business applications to ensure optimal performance and user experience
• Design and implement Power Platform solutions to automate workflows, enhance reporting, and improve data accessibility
• Collaborate with stakeholders to gather requirements, analyze business processes, and recommend system enhancements
• Support data integrity, governance, and compliance across integrated systems
• Develop and maintain documentation, training materials, and user guides
• Assist in managing third-party vendors and consultants for system upgrades, integrations, and customizations
• Monitor system usage and performance, proactively identifying areas for improvement
• Manage updates, patches, and integrations with other business systems
• Support Delta Medical Systems' quality policy through compliance with quality management system documentation
• Follow strict security protocols and be responsible for maintaining and safeguarding proprietary data
• Bridge the gap between business needs and technical capabilities to align systems with operational goals

Business Applications Administrator

Sales

• Support Delta Medical Systems' quality policy through compliance with quality management system documentation
• Establish, develop, and maintain strong relationships with prospective and existing customers to drive long-term engagement and loyalty
• Under the guidance of a senior mentor, manage the complete sales cycle, including prospecting, presenting solutions, negotiating terms, and closing deals
• Shadow senior team members during client meetings and presentations
• Develop product knowledge through training sessions, mentorship, and internal resources
• With assistance from a mentor, monitor and manage individual deal-related costs to ensure alignment with profitability targets
• Proactively assess customer needs and position relevant solutions across the full product portfolio
• Maintain post-sale communication to support customer satisfaction, retention, and future business opportunities
• Maintain accurate records of activities and progress in CRM systems
• Comply with and adhere to all customer site requirements
• Travel by car to customer sites ~90% of the time within the state of Michigan; work from home office ~10% of the time
• Perform other duties as assigned by direct supervisor

Associate Representative, Medical Device Sales

• Support Delta Medical Systems' quality policy through compliance with quality management system documentation
• Establish, develop, and maintain strong relationships with prospective and existing customers to drive long-term engagement and loyalty
• Under the guidance of a senior mentor, manage the complete sales cycle, including prospecting, presenting solutions, negotiating terms, and closing deals
• Shadow senior team members during client meetings and presentations
• Develop product knowledge through training sessions, mentorship, and internal resources
• With assistance from a mentor, monitor and manage individual deal-related costs to ensure alignment with profitability targets
• Learn to proactively assess customer needs and position relevant solutions across the full product portfolio
• Maintain post-sale communication to support customer satisfaction, retention, and future business opportunities
• Maintain accurate records of activities and progress in CRM systems
• Comply with and adhere to all customer site requirements, which may include certain vaccinations
• Perform other duties as assigned by direct supervisor
• Territory-based role paired with a senior mentor; work from home ~10% and travel to Ohio customer sites ~90%

Business Applications Administrator

Associate Representative, Medical Device Sales

Associate Representative - Medical Device Sales