Delta Electronics

Service Business Development Manager – Global Services

Delta Electronics

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

ERP

About the role

  • Serve as a primary point of contact for customers regarding service inquiries, proposals, and service matters.
  • Maintain daily communication with Sales Managers, Account Managers, Corporate Strategic Key Account teams, and Global Service Project Management teams.
  • Prepare, review, and issue service quotations in alignment with customer requirements and internal pricing guidelines.
  • Develop and manage service change orders, ensuring scope, pricing, and terms are clearly defined and approved.
  • Proactively follow up on quotes and change orders to secure customer purchase orders (POs).
  • Build and maintain strong customer relationships to support repeat service business.
  • Identify opportunities for additional services or scope expansion and communicate them to Sales and Account Management teams.

Requirements

  • Bachelor’s degree in business, Sales, Engineering, or a related field (or equivalent experience).
  • 2–5 years of experience in service sales, inside sales, account support, or a related commercial role.
  • Experience preparing quotations, change orders, and securing customer POs.
  • Strong communication skills with the ability to interact professionally with customers and cross-functional teams.
  • High attention to detail and strong organizational skills.
  • Proficiency with CRM and ERP systems (SAP experience a plus).
Benefits
  • Health coverage
  • Wellness resources
  • Retirement savings plan
  • Paid time off
  • Parental leave is provided in accordance with applicable law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
service salesinside salesaccount supportpreparing quotationschange orderssecuring customer POs
Soft Skills
communication skillsattention to detailorganizational skillscustomer relationship management
Certifications
Bachelor’s degree in businessBachelor’s degree in SalesBachelor’s degree in Engineering