Delta Electronics

Field Service Engineer – UPS Critical Power

Delta Electronics

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage area.
  • Render technical on-site and phone assistance to customers
  • Perform general and preventive maintenance on Uninterruptable Power Supply systems.
  • Provide analysis, troubleshooting recommendations, and escalated technical support.
  • Respond to emergency calls at customer’s request
  • Strive to provide all customers a 'first time fix' for their equipment
  • Provide accurate and timely communication to internal and external customers
  • Keep current on Safety Field Change Notices and Service Tips
  • Provide accurate and timely reporting of expense reports, Field Service Reports etc.

Requirements

  • Bachelor's or Technical Degree in Electrical Engineering, Electronics, or equivalent military training
  • 3-5+ years of experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment
  • Previous military experience and training a plus
  • Working knowledge of OHM's law and electronic theory required
  • Prior field service experience required
  • 3 phase/480v experience required
  • Familiarity with electrical/electronic test equipment and fundamentals
  • Ability to read and interpret electrical line diagrams and blueprints
  • Ability to evaluate the operating conditions of equipment
  • Standard computer skills including MS Outlook, Word, and Excel
  • Mechanical aptitude
  • Clear, concise, written and verbal communication skills
  • Ability to interact comfortably with all levels of internal and external customers
  • Must have the ability and self-motivation to manage one's own schedule
  • UPS OEM factory training or experience in Liebert (Vertiv) / Emerson, APC / MGE, or Eaton / Powerware, Toshiba, Mitsubishi a plus
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingpreventive maintenancepower electronicsUninterruptable Power Supply3 phase/480velectrical line diagramselectronic theoryelectrical test equipmentcomponent level analysismechanical aptitude
Soft Skills
communication skillscustomer interactionself-motivationtime managementproblem-solvingtechnical assistancereportingteam collaborationadaptabilityattention to detail
Certifications
Bachelor's Degree in Electrical EngineeringTechnical Degree in Electronicsmilitary training