Associate Business Manager
Acosta
Manager, Provider Onboarding
Delta Dental Institute
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,500 - $174,300 per year
Job Level
Mid-LevelSenior
About the role
- Provide leadership and oversight for provider contracting, credentialing, onboarding, compliance, audits, and provider communications.
- Ensure service levels, contractual obligations, and compliance expectations are consistently met.
- Conduct cost-benefit analyses for projects and allocate departmental resources effectively.
- Lead strategic planning initiatives and align departmental goals with enterprise objectives.
- Advise senior management on complex or high-impact provider-related matters.
- Identify, recommend, and implement industry best practices to enhance customer experience, increase efficiency, and reduce operational costs.
- Collaborate with internal and external stakeholders to resolve issues, support market needs, and develop innovative solutions.
- Drive cross-functional alignment on strategic initiatives—defining goals, execution plans, and performance metrics.
- Oversee analytical and reporting needs to inform data-driven business decisions.
- Develop and manage the annual budget, monitor variances, and implement corrective actions as needed.
- Establish and maintain policies, procedures, and standards to meet regulatory and compliance requirements.
- Serve as liaison to the Enterprise Credential Committee, overseeing meeting preparation, agenda creation, and minutes documentation.
Requirements
- High school diploma or equivalent required.
- Experience in medical, dental, or health systems.
- Minimum of 4 years leading and developing supervisory-level staff.
- Strong leadership skills with proven ability to foster innovation, teamwork, and accountability.
- Subject matter expertise in provider onboarding functions (contracts, implementation, credentialing, or compliance).
- Advanced project management and analytical skills, including root cause analysis.
- Proficiency in process improvement and workflow optimization.
- Comfortable managing change and navigating uncertainty.
- Strong PC and MS Office skills (Outlook, Word, Excel, PowerPoint, Teams); Smartsheet certification preferred.
- Excellent written and verbal communication skills, including the ability to deliver executive-level presentations.
- Exceptional interpersonal skills with the ability to build effective relationships across teams and with external partners.
Benefits
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
provider onboardingcredentialingcomplianceproject managementanalytical skillsprocess improvementworkflow optimizationcost-benefit analysisbudget managementdata-driven decision making
Soft skills
leadershipinnovationteamworkaccountabilitycommunicationinterpersonal skillsrelationship buildingchange managementstrategic planningcollaboration
Certifications
Smartsheet certification
