Delta Dental Institute

Manager

• Lead, coach, and develop a team of Network Development Specialists, using data-driven performance insights to strengthen provider retention, negotiation outcomes, and recruitment/contracting effectiveness.
• Drive negotiation strategies through quantitative analysis, balancing provider sustainability, member access metrics, and Delta Dental’s business objectives.
• Oversee day-to-day team operations, leveraging operational dashboards and KPIs to guide staffing decisions, goal setting, performance management, and professional development.
• Develop and implement tools, training, and best practices that incorporate data analytics to enhance negotiation effectiveness and provider engagement.
• Plan and execute provider recruitment and retention strategies, using measurable results, trend analysis, and performance reporting to refine and optimize approaches.
• Build and maintain strong relationships with dental providers and internal partners.
• Collaborate with Sales, Marketing, and internal teams by providing analytical input that supports strategic network growth and long‑term retention initiatives.
• Analyze market trends, provider feedback, and competitive intelligence to shape negotiation strategies and inform broader network development decisions.
• Participate in meetings, committees, and provider-focused events to represent data-supported market insights and performance trends.
• Support annual operating plans and budgets through data modeling and forecasting data analytics that align with network development and retention goals.

Network Development Negotiation Manager