Delta Defense LLC

Sales

• Engage with customers, members, and prospects via voice and digital channels to resolve issues and strengthen relationships
• Provide knowledgeable, respectful responses without scripts
• Stay informed about products, services, and promotions
• Use a "find needs, fill needs" approach to offer solutions and sell memberships and products
• Address concerns with empathy and detail, retaining members contemplating non-renewal
• Follow up to ensure exceptional service
• Achieve performance targets for efficiency, sales, and retention
• Collaborate with your team for continuous learning and growth
• Maintain alignment with the Core Values of Delta Defense and Mission of the USCCA in all interactions

Member Engagement Sales and Service Advisor

Full-stack Engineer

• Design, develop, test, and maintain high-quality software solutions that meet business needs and technical requirements
• Conduct code reviews, identify areas for optimization, and ensure adherence to coding standards and best practices
• Analyze complex technical problems and propose innovative solutions that align with project goals and timelines
• Collaborate closely with cross-functional teams including product managers, designers, and other engineers
• Develop and execute comprehensive test plans to ensure software quality, performance, and reliability
• Stay updated with emerging technologies and industry trends to enhance technical expertise

Business Applications Software Engineer

• Engage with USCCA members and prospects through inbound and outbound calls and chats
• Build deep connections, helping members become the best protectors of themselves and their families
• Understand individual needs and educate on membership value through needs-based sales
• Provide outstanding service with account updates, payments, and membership purchases
• Achieve performance targets for efficiency, sales, and retention

Member Engagement Sales and Service Advisor

Business Applications Software Engineer

Member Engagement Service and Sales Advisor