Delta Community Credit Union

Manager

• Uphold expected service delivery through active engagement and coaching of branch staff.
• Maintain service flow in branch environment by being active on the floor with staff.
• Coach/counsel staff regularly and effectively document the sessions to assist with their daily growth and improve sales performance.
• Partner with the branch manager to develop a market specific business plan.
• Assist the branch manager in the completion of performance appraisals.
• Provide feedback to the branch manager on process improvements that can improve the member and employee experience.
• Attend or participate in necessary compliance training, including but not limited to Bank Secrecy Act, OFAC and Privacy.

Assistant Branch Manager