Delta Community Credit Union

Advisor

• Answer all incoming calls and initiate member interactions
• Own and be accountable for the entire member experience upon greeting the member
• Conduct loan conversations and recommend products as needed
• Serve as liaison between member and underwriter
• Conduct research to answer member concerns
• Cross-sell appropriate credit union products and services
• Process Skip-A-Pay and Loan Deferral Requests
• Maintain a professional workstation

Member Advisor – Service Center