Delos Insurance Solutions

System Administrator

• Serve as the primary hands-on administrator for HubSpot CRM, Zoom Phone, Google Workspace, Guidewire InsuranceNow, and Delos proprietary portals
• Evaluate current workflows and rebuild integrations and automations to improve operational efficiency and user experience
• Provide internal IT support including onboarding/offboarding, device management, troubleshooting, and endpoint security
• Manage access controls, user permissions, and audit readiness in support of compliance requirements
• Collaborate with external vendors and IT contractors to deliver enhancements and maintain high system uptime
• Troubleshoot system issues, conduct root-cause analysis, and implement solutions to prevent recurrence
• Maintain SOPs, knowledge base content, and change documentation for system enhancements
• Monitor and report on system performance, utilization, and scalability risks
• Contribute to technology roadmap planning and execution, including feature evaluations and adoption
• Protect systems and data through strong cybersecurity and business continuity practices

Senior Systems Administrator

Compliance

• Lead day-to-day compliance operations for Delos’s E&S insurance business.
• Oversee surplus lines reporting and filings, DOI compliance requirements, and licensing lifecycle management.
• Track regulatory changes across active and expansion states; coordinate implementation activities with internal teams.
• Develop and maintain documentation, reporting, dashboards, and audit-ready records for regulatory oversight.
• Provide guidance and training to internal teams on compliance requirements and best practices.
• Work closely with third-party compliance vendors, as well as internal teams using InsuranceNow, HubSpot, AgentSync, and our proprietary platforms.
• Contribute to building scalable compliance processes and workflows as the business grows.
• Spearhead compliance initiatives and team development.

Senior Systems Administrator

Compliance Manager – E&S Insurance