Deloitte

Payment Transformation Director

Deloitte

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Lead

Tech Stack

SDLC

About the role

  • Lead and manage a large, diverse global team responsible for delivering an effective UAT Test Product on significant change programs across five Payments businesses.
  • Transform testing practices by championing AI and automation, driving business growth, modernization, and compliance.
  • Proactively escalate and fast-track delivery challenges and challenge program teams to conduct early and effective risk assessments.
  • Build and maintain automated test suites for the critical payment applications, underpinning bank’s client experience.
  • Foster a culture of trust, confidence, and partnership with Application Development, Product and Operations functions through robust testing governance, thereby minimizing production incidents and ensuring product stability.
  • Provide stakeholders with regular communication on business outcome metrics and KPIs to demonstrate impact and value.
  • Quantify and qualify delivery to demonstrate business impact, outcomes, and value.
  • Enhance alignment between testing actions and production behaviours to improve client outcomes.
  • Represent the Testing function at senior management forums, building personal connections with key stakeholders.
  • Invest in organizational health actions, employee engagement, and regular feedback to ensure actions match employee needs.
  • Foster a culture of continuous improvement and innovation within the teams.
  • Co-ordinate and chair Regional Technology Stability & Resiliency Forum for EMEA Payments.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field; Master’s degree.
  • Extensive experience (10+ years) in payments, financial services, or technology-driven testing environments.
  • Proven track record in leading large teams and managing complex, multi-business functions.
  • High emotional intelligence, stable and mature leadership style, and proven ability to promote a positive team culture.
  • Ability to drive employee engagement, and team development.
  • Demonstrated understanding of all SDLC phases, including requirements, design, development, testing, deployment, and maintenance.
  • Hands-on experience designing, executing, and automating tests for payment platforms.
  • Proficiency in project management, change management, and organizational development.
  • Experience with regulatory and industry requirements in payments.
  • Advanced knowledge of testing methodologies, automation tools, and AI-driven solutions.
  • Strong stakeholder management and ability to build trust and partnerships across business and technology.
  • Proven ability to coordinate and chair senior forums.
  • Outstanding communication, presentation, and inter-personal skills to engage executive leadership and foster collaboration across cross-functional teams.
  • Strong analytical and problem-solving skills, with a focus on quantifying outcomes and business value.
  • Ability to manage multiple priorities, fast-track issue resolution, and drive continuous improvement.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UAT testingautomationAI-driven solutionsSDLCtest designtest executiontest automationproject managementchange managementregulatory compliance
Soft Skills
leadershipemotional intelligenceteam developmentstakeholder managementcommunicationpresentationanalytical skillsproblem-solvingemployee engagementcontinuous improvement
Certifications
Bachelor's degreeMaster's degree