Head of Account Management
Deliveroo
full-time
Posted on:
Location Type: Hybrid
Location: Kuwait City • Kuwait
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Job Level
About the role
- Lead our Account Management strategy in Kuwait
- Facilitate and lead meetings with high-profile F&B groups for new business, renegotiations, or relationship management;
- Own relationships with key restaurant industry stakeholders, with a focus on building relationships and increasing profitability
- Build up Deliveroo’s image and reputation as an established and valued leader in the Kuwaiti F&B industry
- Managing a large portfolio of restaurants, driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential
- Coordinate with cross-functional departments to engage support for activities aimed to drive business growth and ensure operational efficiency (Marketing, Operations, Customer Service, Corporate)
- Manage a team of talented account managers
- Motivate the team to meet aggressive targets
- Represent Deliveroo in F&B industry events
- Adhere to internal processes to streamline administrative support
- Build up Deliveroo’s image and reputation as an established and valued leader in Kuwait’s F&B industry.
Requirements
- 5+ years of work experience
- Strong analytical and organisational skills
- Strong sales skills and track record of account management success
- History of exceeding revenue targets
- Recent experience leading a team
- Strong knowledge of the restaurant industry is a plus
- Experience in a high-growth business environment or start-up is a plus
- Excellent attention to detail
- Demonstrate experience using Microsoft Office tools and related project/program management applications to drive best practices
- Fluent in English and Arabic.
Benefits
- Make a visible impact every day
- Learn fast in an entrepreneurial environment
- Build a career, not just a role
- Deliver together in an inclusive culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisaccount managementsales skillsrevenue targetsteam leadershipproject management
Soft Skills
analytical skillsorganizational skillsattention to detailrelationship managementmotivation