Deliveroo

Senior Client Partner – Head of Grocery & Retail

Deliveroo

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

Tech Stack

Go

About the role

  • Go-to-Market Strategy: Own the new business strategy in Ireland, defining the commercial roadmap and partner value proposition for the grocery segment.
  • New Business Acquisition: Act as a "hunter" to pitch, negotiate, and onboard high-profile partners, agreeing on terms that unlock mutual long-term value.
  • Team Leadership: Manage, coach, and develop an Account Manager, fostering an inclusive and high-performance team culture.
  • Strategic Partnership: Act as a trusted advisor to partners, working cross-functionally with Product, Marketing, Ops, and Tech to supercharge brand growth.
  • Launch Execution: Define and execute robust launch plans for new partners, ensuring Deliveroo is established as their preferred partner of choice from day one.
  • Stakeholder Management: Ensure senior leadership is aligned on the Ireland market position and provide the necessary insights to secure business-wide support.

Requirements

  • Significant Industry Expertise: Extensive experience within the Grocery, Retail, or FMCG industries.
  • Commercial Leadership: Proven track record in senior commercial or business development roles with a focus on driving substantial revenue growth.
  • Negotiation Mastery: Proven ability to lead complex, high-value commercial negotiations and manage senior-level stakeholders with ease.
  • Strategic Mindset: A natural problem solver who can navigate growth challenges and move between long-term strategy and immediate execution.
  • Team Development: Experience in managing and coaching team members to drive engagement and high performance.
Benefits
  • Make a visible impact every day Your work directly improves experiences for customers, partners and riders.
  • Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.
  • Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.
  • Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
team leadershipcoachingnegotiationstrategic mindsetstakeholder managementproblem solvingteam developmentcross-functional collaboration