Senior Enterprise System Engineer

Deliveroo

full-time

Posted on: 3/16/2026

Location Type: Remote

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About the role

Design and implement modern workplace technology solutions that meet the specific needs of our employees, enhancing their productivity and collaboration.
Define and lead large-scale projects related to employee productivity
Be a relentless advocate for automation. Continuously hunt for opportunities to eliminate manual work through tool building and process automation.
Break down large pieces of work, guide design and technical / implementation choices and influence the roadmap within your team.
Build relationships with other engineering teams and internal stakeholders and identify collaboration opportunities.
Maintain and operate robust and reliable technology services and develop and maintain business continuity plans to ensure seamless operations during disruptions.
Participate in developing and refining operational metrics, enhancing systems for monitoring service health and performance.
Develop and maintain deep technical expertise in specific areas relevant to workplace technology (e.g., collaboration/productivity technology, security, identity etc)
Provide expert guidance and troubleshooting for complex technical issues related to supported platforms.

Expert level experience supporting cloud based and SaaS applications, including Google Workspace, Slack, Atlassian products etc
Strong experience with public cloud providers (AWS, GCP, Azure)
In-depth knowledge of various IT systems including email, document storage, networking, identity, device management, VDI
Expert level knowledge of and the ability to perform advanced troubleshooting on browser based applications
Experience writing web-based applications or automating tasks in any language, and an interest in learning (Go, Python, Node/JavaScript, TypeScript, React)
In-depth knowledge of best practices around data security and identity management
Strong documentation skills with an eagerness to teach others.

Benefits

Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cloud based applicationsSaaS applicationsGoogle WorkspaceSlackAtlassian productsAWSGCPAzureweb-based applicationsdata security

Soft Skills

advocacy for automationrelationship buildingcollaborationtroubleshootingdocumentationteaching