SMB Account Manager
Deliveroo
full-time
Posted on:
Location Type: Hybrid
Location: Singapore • Singapore
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About the role
- Manage and service a portfolio of small to medium partners with their growth and enquiries
- Build relationships with partners and roll out initiatives that increase revenue and profitability
- Share best practices with partners to achieve operational excellence
- Use data-driven insights to identify opportunities for partners to grow and understand their customer base better
- Work with cross functional departments to drive business growth (Marketing, Operations, Customer Service, Deliveroo for Work)
Requirements
- At least 2-3 years experience in account servicing or sales
- Strong commercial acumen
- Excellent attention to detail, people skills and organization skills
- Ability to create and maintain long term relationships
- Demonstrate experience using Microsoft Office or G-suite tools
- A self-starter as we'll look for you to manage your own time and priorities
- Must be fluent in English
- Must be able to converse in basic Mandarin
Benefits
- Healthcare benefits
- Parental leave
- Pensions
- Generous annual leave allowances
- Time off to support a charitable cause of your choice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account servicingsalesdata-driven insightscommercial acumen
Soft Skills
attention to detailpeople skillsorganizational skillsrelationship buildingself-starter