Delegate CX

Recruiter/Scheduler

Delegate CX

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 ₱35,000 - ₱37,500 per month

About the role

  • Pre-Hire Activities: Advertising across platforms, cultivate applications, pre-screen applicants, schedule interviews, provide resumes and notes to interviewer
  • Onboarding Activities: Collect caregiver info, complete onboarding paperwork, email Orientation Manual
  • Ongoing HR Activities: Enter caregiver info into AxisCare, ensure documents scanned and current, collect updated documents
  • Scheduler: Complete scheduling by Wednesdays for following two weeks, follow up on unconfirmed shifts, call/text/email caregivers to fill shifts, participate in weekend on-call rotation, request help when needed
  • General: Follow client instructions and processes, be flexible, attention to detail, work well with co-workers

Requirements

  • Highly proficient communicator in both spoken and written English
  • College degree in Business Administration, or any related field
  • 1-3 years of proven experience as a scheduler or other relevant administrative support experience
  • Working knowledge of medical terminology and medical insurance plans
  • Proven experience working in a medical office
  • Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
  • Proficient with Google suite (Google sheets, Gmail etc.)
Benefits
  • work-from-home opportunities
  • travel allowances
  • meals
  • generous salaries
  • growth-oriented training
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
schedulingadministrative supportmedical terminologymedical insurance plans
Soft Skills
communicationattention to detailflexibilitycollaboration
Certifications
college degree in Business Administration