DCX Talent Acquisition Operations Assistant
Delegate CX
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 ₱25,000 - ₱30,000 per month
About the role
- Provides additional support to the Talent Sourcing and Assessment team during bulk and seasonal hiring.
- Conducts preliminary assessments of candidates and prepares related documents.
- Provides additional support to the Talent Onboarding team in completing, reviewing, and approving pre-employment requirements.
- Prepares summaries and reports related to this.
- Provides administrative support to the Director of Talent Acquisition Operations, including, but not limited to, meeting representation, events management, business intelligence, team development, etc.
- Serves as the main contact for DCX interns regarding their pre- and post-internship documents and activities.
- Works closely with the interns' immediate superior and other internal stakeholders to complete the interns’ industry requirements.
- Manages Talent Acquisition Operations data management and reporting.
- Utilizes ATS tools like Workday and HiredScore to create, visualize, and analyze metrics, data, and trends.
- Supports process documentation, standard operating procedures (SOPs), and continuous improvement initiatives for TA Operations.
- Assists in handling internal and external communication related to TA Operations, ensuring timely dissemination of updates, announcements, and reports.
- Performs other tasks analogous to the foregoing.
Requirements
- Bachelor’s degree in human resources, psychology, communications, social sciences, business administration, or any related field.
- At least three (3) years of direct experience in talent acquisition or end-to-end human resource management.
- Experience in the BPO industry is an advantage.
- No certifications required. However, a licensed Psychometrician and certification in Recruitment and Selection or Human Resources Management are a plus.
- Excellent verbal, written, and English communication skills.
- Proficient in both Microsoft and Google applications.
- Basic to intermediate knowledge of ATS, like Workday and Asana, is an advantage.
- Preferably experienced in the BPO industry.
Benefits
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
talent acquisitionhuman resource managementdata managementreportingprocess documentationcontinuous improvementpreliminary assessmentspre-employment requirementsevent managementbusiness intelligence
Soft skills
communicationteam developmentadministrative supportstakeholder managementorganizational skillsinterpersonal skillsanalytical skillsattention to detailproblem-solvingtime management
Certifications
Bachelor’s degreelicensed Psychometriciancertification in Recruitment and Selectioncertification in Human Resources Management