Delegate CX

Account Coordinator

Delegate CX

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 ₱50,000 - ₱55,000 per month

About the role

  • Serve as the first point of contact for partners through shared and individual email inboxes
  • Support the Director of Partner Success by preparing and running daily reports
  • Analyze partner metrics and reporting data to create Business Reviews
  • Handle project management tasks and coordinate with internal departments as needed
  • Support partner onboarding by creating timelines, completing administrative tasks, and communicating with the Success Team
  • Participate in continuous training to support professional growth within the Success Team
  • Learn and apply company core values and promotional industry best practices in daily work

Requirements

  • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field
  • 1–3 years of experience in Customer Service, Sales, Marketing, or direct promotional sales
  • Very proficient in written and spoken English
  • Strong customer orientation with the ability to adapt to different personalities and situations
  • Experience with inbound and outbound calls, customer retention, or inside sales is preferred
  • Experience using promotional industry software such as Sage, ESP, CommonSku, or Syncore (preferred)
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Proficient in Google Workspace (Sheets, Gmail, Docs)
  • Basic familiarity with Adobe Illustrator, Photoshop, or Canva is a plus
Benefits
  • Permanent work-from-home setup
  • Company equipment provided
  • Internet stipends upon regularization
  • HMO Coverage
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcustomer servicesalesmarketingreportingdata analysisadministrative taskspromotional industry softwareMicrosoft OfficeGoogle Workspace
Soft Skills
customer orientationcommunicationadaptabilityinterpersonal skillsprofessional growth
Certifications
Bachelor's degree