Senior Manager, Crisis Program
Delaware Guidance Services for Children and Youth, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Wilmington • United States
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Salary
💰 $86,620 - $108,275 per year
Job Level
About the role
- Administer the programmatic operations, including project/program development, contract and fee management
- Overall crisis staff supervision, program monitoring, reporting, and development of new program opportunities
- Responsible for ensuring the operations of the 24/7 Crisis Call Center, Mobile Youth Crisis Response Program, and Crisis Bed Stabilization Program (CBSP) remain operational
- Provide direct supervision of Crisis Clinical Coordinators and Call Center Supervisor to ensure crisis services are provided with clinical integrity
- Engages in planning and program conception
- Coordinate expedited community crisis responses as needed due to emergency traumatic/loss events that occur impacting youth in Delaware
- Maintain monthly data and complete monthly and quarterly reporting documentation about statewide crisis services and subprograms
Requirements
- Master’s Degree which qualifies for licensure in the state of Delaware as a Licensed Clinical Social Worker (LCSW), License Professional Counselor of Mental Health (LPCMH), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychologist
- Possess Delaware Clinical Licensure (social work, psychology, counseling)
- Minimum of 7 years post licensure clinical experience preferably within an evidenced- based or evidenced-informed child and family interventions program
- Minimum of 5 years post licensure supervisory experience
- Minimum of 5 years of education / training in suicide risk prevention and intervention
- Valid driver’s license and satisfactory driving record
Benefits
- Maintain flexibility to meet the needs of a 24/7 crisis program
- Participates in professional development and learning activities related to best practices in crisis services
- Adheres to professional code of ethics and conduct
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program developmentcontract managementfee managementcrisis supervisionprogram monitoringreportingdata managementclinical integritycrisis response planningsuicide risk prevention
Soft Skills
supervisionleadershipcommunicationplanningcoordinationproblem-solvinginterpersonal skillsorganizational skillsempathyadaptability
Certifications
Licensed Clinical Social Worker (LCSW)Licensed Professional Counselor of Mental Health (LPCMH)Licensed Marriage and Family Therapist (LMFT)Licensed PsychologistDelaware Clinical Licensure