Operations Support Specialist
Delaware Guidance Services for Children and Youth, Inc.
part-time
Posted on:
Location Type: Office
Location: Wilmington • United States
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Salary
💰 $23,389 - $27,517 per year
Job Level
About the role
- Assist with operational tasks related to patient intake and scheduling.
- Answer phone calls, prioritize messages, and manage the telephone system.
- Make patient reminder calls before appointments and document outcomes.
- Check in patients and update demographic and insurance information.
- Verify insurance coverage and inform patients about eligibility for the sliding fee scale program.
- Prepare new patient packets and ensure intake assessment completion.
- Maintain a courteous and professional attitude while managing front desk operations.
Requirements
- High school diploma or general education degree (GED); or at least three months’ related experience and/or training; or equivalent combination of education and experience.
- Ability to prioritize tasks and handle multiple assignments simultaneously.
- Ability to maintain confidentiality.
- Medical records and medical scheduling experience (preferred)
Benefits
- Competitive Compensation
- Incentive Pay for Specific Roles
- Generous Paid Time Off ( starting at 44 days of paid leave a year )
- Up to 6% Annual Contribution to Your Retirement Fund
- Free Professional Development Opportunities
- Medical, Dental and Vision Insurance
- Life and Long-term Disability Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical recordsmedical scheduling
Soft Skills
prioritizationmultitaskingconfidentialitycourteous attitudeprofessionalism
Certifications
high school diplomaGED