Contribute to a safe and healthy work environment by actively participating, taking responsibility, and following established procedures and policies.
Align consultant capacity and deployment with practice strategy, revenue targets, and growth priorities for the Americas region.
Drive client success by staffing projects with the right mix of skills, seniority, and availability while maintaining healthy utilization and avoiding burnout.
Build and continuously improve a disciplined sales and operations planning (S&OP) and workforce planning process that provides clear, reliable forward views of demand, capacity, and risks.
Own regional consulting capacity planning, using sales pipeline, backlog, and financial data to forecast demand across 20+ active and upcoming projects.
Lead the recurring S&OP / resource review cadence with practice leaders to reconcile demand, capacity, and priorities, including scenario and what‑if analysis.
Recommend hiring, contracting, and backfill decisions based on utilization, skill gaps, and strategic growth plans.
Respond to staffing requests from business development leaders and project sponsors, ensuring needs are clearly defined and actionable before assignment.
Allocate full‑time, part‑time, and contract consultants to projects, balancing senior/junior mix, travel, and billable vs. non‑billable time to meet utilization and margin targets.
Ensure major projects (including those >1M) are staffed with qualified personnel in key roles prior to or immediately following approval, escalating gaps or conflicts as needed.
Monitor portfolio‑level risks related to capacity, skills, travel load, and project overlaps; escalate issues and partner with Consulting Operations on mitigation strategies.
Continuously evaluate and improve processes for staffing, forecasting, and early risk identification, with a focus on simplicity, speed, and data‑driven decisions.
Leverage and help evolve tooling (e.g., resource management systems, Power BI dashboards) to provide clear visibility to leaders and project managers.
Partner with the leader responsible for consultant development to align staffing decisions with individual development plans and career paths.
Provide utilization, exposure, and skill‑mix insights to support promotion, hiring, and training decisions.
Serve as a trusted advisor to senior leadership, using data and judgment to influence trade‑offs between revenue, utilization, travel, and work‑life balance.
Prepare, review, and edit professional and confidential materials including presentations, reports, resourcing analyses, and executive briefing documents.
Coordinate and distribute key communications on behalf of the leadership team; support scheduling and logistics for critical internal and client meetings.
Manage special projects from initiation through completion as assigned, maintaining a strong focus on outcomes and stakeholder alignment.

Requirements

Bachelor’s degree in business, operations, human resources, engineering, or a related field required; MBA or relevant master’s degree preferred.
7–10+ years of progressive experience in resource management, workforce planning, operations, or project management, ideally within a consulting or professional services environment.
Demonstrated experience managing resource planning for 50+ professionals across multiple concurrent projects, including large engagements (1M+ in revenue).
Hands‑on experience leading or significantly contributing to Sales & Operations Planning (S&OP) or similar demand/capacity planning processes.
Prior exposure to safety, operational risk, or industrial/technical consulting environments is a plus.
Certifications in project management (PMP), workforce planning, or analytics tools are considered a plus.
Strong proficiency with Excel for modeling, scenario analysis, and reporting.
Experience with Power BI (or similar BI tools) for utilization, capacity, and financial dashboards.
Proficiency with Microsoft Teams and SharePoint for collaboration and document management.
Experience with professional services automation (PSA), ERP, or resource management tools strongly preferred.
Workforce planning principles, resource allocation strategies, and capacity forecasting in a project‑based environment.
Consulting business models and project lifecycle fundamentals, including how utilization, billable hours, and pricing drive financial outcomes.
Financial concepts such as utilization targets, margin, bill rates, and revenue forecasting.
Strong analytical and problem‑solving skills, including the ability to interpret complex data and make clear staffing recommendations.
Excellent organizational skills; able to manage multiple priorities and deadlines in a fast‑moving, matrixed environment.
High‑caliber written and verbal communication skills, including the ability to influence senior leaders and explain trade‑offs clearly.
Process design and optimization capabilities, with experience simplifying and improving S&OP or resource management processes.
Influence and collaborate effectively across functions and levels, with particular strength in “managing up” to senior leaders.
Anticipate staffing needs, surface risks early, and proactively address gaps through creative solutions.
Model and evaluate multiple what‑if scenarios, especially around sales pipeline shifts and large deal wins.
Maintain confidentiality and handle sensitive information about people and clients with discretion.
Work independently while contributing to a team‑oriented, safety‑focused culture.

Benefits

Health care benefits: medical & prescription, dental, vision (including Domestic Partners)
Critical Illness & Hospital Indemnity supplemental insurance
Company Health Savings Account contribution
Flexible Spending Account for eligible health care and dependent care expenses
Paid time off such as vacation, sick leave, and floating holidays
Mental and emotional support resources through our Employee Assistance Program
Wellness Program to increase activity and health habits, with ability to earn participation rewards
Paid Parental Leave
Travel Assist (Domestic/International)
Participation in a 401(k) plan, with an employer match
Company paid Short- & Long-Term Disability benefits
Group term life insurance with options to buy-up for self and others
Working Advantage – DEKRA’s official corporate discount program
Education Assistance Program
Student Loan Repayment Assistance
Internal training and development resources to grow your career
Annual Career Goal Setting and Performance Review cycle participation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

resource managementworkforce planningproject managementSales & Operations Planning (S&OP)capacity forecastingdata analysisfinancial modelingscenario analysisutilization targetsmargin analysis

Soft skills

analytical skillsproblem-solving skillsorganizational skillscommunication skillsinfluencing skillscollaboration skillsstakeholder alignmentproactive risk managementcreative solutionsindependent work

Certifications

PMPworkforce planning certificationanalytics tools certification