DeepSource GmbH

Senior Service Delivery Engineer – Storage

DeepSource GmbH

full-time

Posted on:

Location Type: Hybrid

Location: Gagarin • Armenia

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Job Level

Senior

Tech Stack

LinuxPythonVMware

About the role

  • Perform hands-on administration, configuration, and optimization of Dell PowerStore arrays, including:
  • Manage Dell PowerScale (Isilon) clusters, including:
  • Configure and troubleshoot Dell PowerSwitch networking for storage environments:
  • Lead storage migration projects (e.g., data movement between arrays, storage refreshes).
  • Implement and test disaster recovery procedures (replication failover/failback).
  • Ensure all incidents, service requests, and changes are handled within agreed SLAs.
  • Serve as the second/third-level escalation point for complex storage issues.
  • Participate in on-call rotation for critical incident response.
  • Maintain accurate documentation of storage configurations, replication topologies, and runbooks.
  • Plan and execute storage capacity expansions based on growth forecasts.
  • Drive automation in storage provisioning and monitoring using scripts (PowerShell, Python) or tools.
  • Stay updated on Dell EMC storage roadmap and recommend upgrades or new features to the client.
  • Mentor junior engineers and provide technical guidance.

Requirements

  • 5-8 years of hands-on experience in enterprise storage management.
  • Deep expertise with Dell PowerStore (block storage, replication, snapshots, performance tuning, VMware integrations).
  • Strong experience with Dell PowerScale (OneFS, file protocols, snapshots, replication, tiering).
  • Solid understanding of Dell PowerSwitch networking as it relates to storage (Fiber Channel switches, iSCSI networking, VLANs, QoS).
  • Knowledge of backup integrations (Veeam, Commvault, Veritas NetBackup) is a strong plus.
  • Familiarity with SAN fabrics (Brocade/Cisco MDS) and Fiber Channel protocols is highly desirable.
  • Understanding of server operating systems (Windows, Linux) as they relate to storage connectivity.
  • Service Management:
  • ITIL Foundation Certified (or working knowledge of incident, problem, and change management).
  • Strong communication skills with ability to explain technical issues to non-technical stakeholders.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Dell PowerStoreDell PowerScaleDell PowerSwitchdisaster recoverystorage migrationautomation scriptingPowerShellPythonbackup integrationsSAN fabrics
Soft Skills
communication skillsmentoringtechnical guidanceincident responseproblem-solving
Certifications
ITIL Foundation Certified