Deepnote

Customer Solutions Engineer – GTM

Deepnote

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

PythonSQL

About the role

  • Help customers evaluate, adopt, and expand Deepnote by translating technical requirements into practical solutions
  • Guide data teams through architecture discussions, product onboarding, proof of concepts, and ongoing technical partnership
  • Solve real technical problems with customers
  • Build trust with clients by understanding complex environments
  • Translate technical features into real value for customers
  • Collaborate with sales, product, engineering, customer success, and leadership to solve problems

Requirements

  • You are comfortable working directly with technical customers
  • You are technically fluent
  • You enjoy problem-solving in live customer situations
  • You understand the daily pain of data practitioners
  • You know how to connect product capabilities to customer outcomes
  • You build momentum across teams
  • You thrive in fast-moving environments
  • You actively contribute to a kind, feedback-heavy culture
  • Hands-on experience with Python or SQL (Bonus)
  • Experience working with technical customers in SaaS (Bonus)
  • Experience with customer onboarding, solutions engineering, or technical account management (Bonus)
  • Familiarity with notebook tools like Jupyter, Databricks, Hex, or similar platforms (Bonus)
  • Experience supporting data, analytics, or machine learning teams (Bonus)
Benefits
  • Equity in a high-growth, early-stage company 🚀
  • A team of the smartest, kindest humans around 🧠
  • Team events, off-sites, and unforgettable company retreats 🌊
  • A company card with unlimited budget for learning, development, and work necessities 💳
  • Travel budget to meet the team 🛫
  • 25 days of PTO + unlimited sick days 🏝️
  • Paid parental and family leave 👶
  • Amazing swag 👕
  • Flexible working hours 🕣
  • $2,000 kick-start bonus for your setup 💰
  • $1,000 health budget 💰
  • If you’re in the office, paid lunches, snacks, and drinks 🌯
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonSQLsolutions engineeringtechnical account managementcustomer onboardingdata analyticsmachine learning
Soft Skills
problem-solvingcollaborationbuilding trustcommunicationfeedbackadaptability