DeepL

Salesforce Platform Analyst

DeepL

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Work with GTM teams (Sales, Marketing, Customer Success) to understand how Salesforce is used day to day and identify areas for improvement
  • Analyse current Salesforce processes and usage to identify inefficiencies, data quality issues, and adoption gaps
  • Suggest and support incremental improvements that increase consistency, usability, and data reliability
  • Configure and maintain Salesforce using declarative tools such as Flows, validation rules, record types, page layouts, and permissions
  • Refine existing automation and configuration to support consistent data capture and predictable behaviour
  • Support the maintenance of reports and dashboards used by GTM teams
  • Translate business requests into clear functional requirements for configuration or development work
  • Maintain process and configuration documentation, including workflow descriptions and key data definitions
  • Support request triage by helping clarify scope, expected outcomes, and complexity
  • Support data quality improvement efforts across core GTM objects
  • Help identify recurring data issues and work with stakeholders to address root causes
  • Ensure reporting outputs are accurate, understandable, and aligned with agreed definitions
  • Support the rollout of Salesforce changes through documentation, basic training materials, and user guidance
  • Gather user feedback to help inform future improvements
  • Promote consistent and effective use of Salesforce across GTM teams

Requirements

  • Experience working with Salesforce in an analyst, administrator, or platform support role
  • Strong understanding of Salesforce declarative capabilities
  • Experience analysing business processes and translating them into Salesforce configuration or improvements
  • Exposure to Salesforce reporting and dashboarding
  • Ability to work with a range of stakeholders and communicate clearly
  • Familiarity with GTM or commercial processes in a SaaS environment
  • Salesforce certifications (Administrator, Business Analyst, Platform App Builder) (Nice to have)
  • Experience working in a scaling or high-growth environment (Nice to have)
  • Familiarity with Agile delivery practices and tools such as Jira or Confluence (Nice to have)
  • Basic exposure to integration concepts and downstream data consumers (Nice to have)
Benefits
  • Diverse and internationally distributed team
  • Open communication, regular feedback
  • Hybrid work, flexible hours
  • Virtual Shares
  • Regular in-person team events
  • Monthly full-day hacking sessions
  • 30 days of annual leave
  • Competitive benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceSalesforce configurationSalesforce reportingSalesforce dashboardsSalesforce declarative toolsFlowsvalidation rulesrecord typespage layoutsdata quality improvement
Soft Skills
communicationstakeholder managementanalytical thinkingproblem-solvinguser feedback gatheringdocumentationtrainingcollaborationprocess improvementclarifying scope
Certifications
Salesforce AdministratorSalesforce Business AnalystSalesforce Platform App Builder