Lead discovery sessions and communicate solution architectures to prospects, explaining how the platform fits into their infrastructure, systems, and security models.
Partner with technical and business stakeholders to define objectives, requirements, integration needs, and success criteria.
Configure platform settings to align the solution with customer requirements during implementation.
Create high-quality technical collateral, architecture diagrams, integration and deployment guides, and roll-out plans.
Serve as a trusted technical advisor during the sales motion and subsequent roll-outs, clarifying tool capabilities, deployment models, data flows, and security considerations.
Collaborate closely with product, engineering, and GTM to align on customer feedback and refine solution patterns and positioning.
Stay current on cloud, AI/ML, search, and DevOps trends and incorporate those insights into messaging and best practices.

Requirements

Have 7–10 years of experience in Solution Architecture, Sales Engineering, or a senior customer-facing technical role within enterprise search, AI/ML platforms, legal tech, or other complex B2B SaaS environments.
Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.
Strong foundational knowledge of enterprise software architectures, databases, modern deployment environments, and enterprise integration patterns.
Exceptional ability to explain complex, highly technical concepts in a clear, concise, and persuasive way to audiences ranging from law firm partners and C-level executives to IT leaders and engineers.
Proven track record of leading customer-facing technical projects and building strong, trusted relationships with key decision makers.

Benefits

This position offers equity.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Solution ArchitectureSales Engineeringenterprise software architecturesdatabasesmodern deployment environmentsenterprise integration patternsAI/ML platformsB2B SaaStechnical collateral creationarchitecture diagrams

Soft Skills

communicationrelationship buildingpersuasioncollaborationcustomer-facingtechnical advisoryproblem-solvingclarity in explanationstakeholder engagementproject leadership