DeepHealth

Senior Sales Operations Associate

DeepHealth

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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Salary

💰 $63,000 - $85,000 per year

Job Level

Senior

About the role

  • Manage contract intake and closing process, entering and updating information in Salesforce and ensuring required documentation is complete and communicated across departments.
  • Maintain Salesforce data accuracy through regular updates and basic reporting.
  • Manage workflows related to contract database, data integrity and integration workflows with legal, services and finance teams.
  • Support renewal management within customer install base.
  • Analyse and review Salesforce records for completeness and eliminate duplication.
  • Respond to routine Sales Operations requests and escalate more complex issues as needed.
  • Ensure required customer, account and contract information is properly documented and routed by coordinating with Sales, Finance, and Services.
  • Compile data from Salesforce and Excel as requested.
  • Enter and update campaign or lead information within Salesforce.
  • Support user training, documentation and questions related to Salesforce functionality.

Requirements

  • Bachelor’s degree or equivalent experience required.
  • 3+ years of operational, sales support, or CRM-related experience required.
  • Working knowledge of Salesforce highly preferred.
  • Strong attention to detail and organizational skills.
  • Ability to follow established processes and meet deadlines.
  • Must be comfortable working within established processes in a fast-paced environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforcedata accuracyreportingdata integritydata analysisExcelcontract managementworkflow managementCRMdocumentation
Soft Skills
attention to detailorganizational skillsprocess adherencedeadline managementcommunicationproblem-solvingcollaborationtrainingescalationcustomer support
Certifications
Bachelor’s degree