Deepgram

Forward Deployed Engineer, Deepgram

Deepgram

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $165,000 - $220,000 per year

About the role

  • Deploy Deepgram’s voice AI platform into complex restaurant environments.
  • Embed with enterprise restaurant brands and technology partners to integrate the platform.
  • Write code, debug production issues, and adapt the platform to constraints.
  • Act as a technical partner to customer leadership and engineering teams.
  • Monitor, troubleshoot, and resolve technical issues in live deployments.
  • Translate real-world deployment challenges into actionable requirements for product and engineering teams.

Requirements

  • Technical depth: You are an excellent software engineer.
  • Customer obsession: Deep, personal commitment to your customers’ technical success.
  • High slope: Learns fast, adapts quickly, and stays effective in ambiguity without needing constant structure.
  • Communication and trust: Able to build deep credibility with both technical and non-technical stakeholders on the customer side.
  • Experience with voice AI, speech-to-text, NLP, or conversational AI systems is great to have.
  • Previous early-stage startup experience is a plus.
  • Previous experience embedded within a large enterprise customer’s product deployment is valued.
Benefits
  • Medical, dental, vision benefits
  • Annual wellness stipend
  • Mental health support
  • Life, STD, LTD Income Insurance Plans
  • Unlimited PTO
  • Generous paid parental leave
  • Flexible schedule
  • 12 Paid US company holidays
  • Quarterly personal productivity stipend
  • One-time stipend for home office upgrades
  • 401(k) plan with company match
  • Tax Savings Programs
  • Learning / Education stipend
  • Participation in talks and conferences
  • Employee Resource Groups
  • AI enablement workshops / sessions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software engineeringdebuggingcode writingvoice AIspeech-to-textNLPconversational AI
Soft Skills
customer obsessionadaptabilitycommunicationtrust buildingcredibility