Enterprise AI Strategist, Restaurants
Deepgram
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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About the role
- Deeply understand our customers business – even better than they do – and be an expert on Deepgram’s product offerings.
- Partner with our Sales, Product, and Engineering to scope, build, and ship AI agents that handle thousands of customer interactions a day.
- Serve as the primary point of contact for large enterprise stakeholders and ensure flawless delivery of complex AI solutions across enterprise deployments
- Monitor performance, adoption, and feedback from live deployments
- Translate field insights into actionable product requirements for eng/AI teams
- Help define and refine ROI metrics that drive large expansion deals
Requirements
- Strong customer-facing instincts: can manage corporate relationships and can anticipate and avoid issues, deftly de-escalate problems, and build confidence and evangelical support from customer decision makers
- Deep curiosity and operational empathy — loves to spend time in-store where the magic happens and you think of yourself as an AI user anthropologist
- Although this is not explicitly a product management role, you have a product management “vibe” and any engineer interfacing with you would think you are a product manager
- High slope: Learns fast, goes beyond role boundaries, thrives in ambiguity, play maker orientation, focus on doing what is right, intense need to win
Benefits
- Medical, dental, vision benefits
- Annual wellness stipend
- Mental health support
- Life, STD, LTD Income Insurance Plans
- Unlimited PTO
- Generous paid parental leave
- Flexible schedule
- 12 Paid US company holidays
- Quarterly personal productivity stipend
- One-time stipend for home office upgrades
- 401(k) plan with company match
- Tax Savings Programs
- Learning / Education stipend
- Participation in talks and conferences
- Employee Resource Groups
- AI enablement workshops / sessions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer-facing instinctsrelationship managementproblem de-escalationoperational empathyproduct management orientationfast learneradaptabilityplay maker orientationfocus on ethicscompetitive drive