Deel

Associate Business Operations Manager

Deel

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Execute on Deel’s global expansion strategy across operations, products, and new markets.
  • Build and scale our global brokerage network, identifying and vetting the right partners to ensure Deel owns the best "Marketplace" in every one of our 134+ entities.
  • Partner with global brokers to optimize carrier relationships, ensuring our "infrastructure" (the network) is reliable, cost-effective, and technically integrated.
  • Enable our lean team of benefit managers to seamlessly manage providers, roll out new benefits, and drive high-impact worker communications.
  • Work directly with Sales and CSM teams to ensure they are product experts. You will build the materials and processes they need to quote benefits quickly and accurately for Global Payroll and EOR clients.
  • Collaborate with the Benefits Services team to overhaul the customer support journey, moving from legacy "complexity" to a seamless, Stripe-like user experience.
  • Create recommendations by accessing, analyzing, and synthesizing large data sets to improve benefit margins and worker retention.
  • Work with product and development teams to turn operational "headaches" into automated features within the Deel platform.

Requirements

  • 5+ years of work experience in a fast-paced environment (Startup, BusOps, Consulting, or PE preferred).
  • While not essential, a proportion of this role will involve optimising our sales support processes. As a result, sales operations experience would be a significant advantage.
  • knowledge or experience in the expansion of benefits processes, while not essential, would be a significant advantage.
  • Advanced experience in the use of the Google Suite, Jira, and Looker is required, as is comfort working with and reconciling financial data sources
  • A solid history of rapid promotion or high-stakes achievement in a top-tier environment.
  • A strong foundation in data manipulation and the ability to break complex global problems into actionable steps.
  • Excellent written and verbal English. You must be able to distill complex global benefits logic into simple, human language.
  • Naturally curious, impact-oriented, and obsessed with building scalable processes rather than manual workarounds.
Benefits
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data manipulationsales operationsbenefits processes optimizationfinancial data reconciliation
Soft Skills
excellent written communicationexcellent verbal communicationnaturally curiousimpact-orientedproblem-solvingability to distill complex information