Deel

Benefits Implementation Manager

Deel

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • You’ll onboard clients and setting them up for durable relationships with Deel to enable long-term success.
  • You will serve as our client’s trusted advisor by providing strategic guidance during the onboarding phase on operational and product-related issues.
  • Simultaneously, you will be an internal advocate for clients with Deel by championing new products and capabilities to facilitate the expansion of each client’s business with Deel.
  • You will facilitate on-time onboarding through project management of all stakeholders involved.
  • You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team. If that is you, join our team!
  • Responsibilities
  • Pre-Onboarding:
  • Collaborate with clients and their brokers to collect detailed requirements regarding benefits policies, rate structures, and eligibility rules.
  • Conduct a thorough analysis of client needs and translate them into actionable implementation plans.
  • Assist clients in preparing necessary documentation and data for a smooth transition to our benefits administration system.
  • Onboarding:
  • Lead the configuration and setup of benefits administration modules according to client specifications.
  • Conduct quality assurance testing to ensure accurate implementation and functionality of configured benefits modules.
  • Provide comprehensive training to clients on navigating and utilizing our benefits administration platform effectively.
  • Ongoing Support:
  • Assist clients during annual Open Enrollment periods, ensuring timely and accurate updates to benefits offerings and enrollment processes.
  • Address short-term reporting requirements and ad-hoc requests from clients related to benefits administration.
  • Stay informed about regulatory changes and industry trends impacting benefits administration, and proactively advise clients on compliance matters.
  • Specialized Focus:
  • Focus specifically on benefits administration for US Payroll, ensuring clients adhere to relevant regulatory requirements and best practices.
  • Stay abreast of changes in US healthcare laws, tax regulations, and other relevant policies affecting benefits administration.

Requirements

  • Minimum of 5 years of experience in benefits administration, preferably in a client-facing role.
  • Deep understanding of US Payroll benefits administration processes and compliance requirements.
  • Proficiency in utilizing benefits administration software platforms.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders.
  • Strong analytical and problem-solving abilities, with a keen attention to detail.
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively.