Deel

HR Experience Specialist

Deel

full-time

Posted on:

Location Type: Remote

Location: Portugal

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About the role

  • Ensuring and maintaining compliance and HR operations in their assigned country in accordance with relevant employment laws and regulations and operational rules and RACI.
  • Managing leave requests and processing administrative tasks for Employee of Records (EORs), such as applications, HR letters, and enrollments.
  • Auditing, maintaining, and updating internal and external HR-related knowledge in collaboration with stakeholders.
  • Providing support to EORs and clients for HR-related questions or concerns through all available communication channels.
  • Managing standard onboarding and offboarding processes for EORs.
  • Collaborating on HR project management, specifically for mass onboarding and offboarding initiatives.
  • Responsible for ensuring the quality of the HR operations in the assigned countries.
  • Being the subject matter expert for the country's operational quality and knowledge.

Requirements

  • Minimum 3-5 years of experience as an HR Specialist or similar roles.
  • Fluency in English and Portuguese (written and spoken).
  • Excellent communication skills and strong customer orientation.
  • Knowledge of the Portuguese labor law and employment regulations in this location is essential.
  • HR qualifications or certifications are a valuable asset.
  • International HR experience in the EMEA region and beyond is a competitive advantage.
  • Experience working in start-up environments is highly valued.
  • Strong analytical skills: identify, scope and resolve complex and sensitive HR issues.
  • Data driven: you challenge the status quo and strive to improve response times and employee experience.
  • Experience using JIRA, Zendesk, Slack or other tools is a plus.
Benefits
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR operationscomplianceemployee records managementonboarding processesoffboarding processesHR project managementanalytical skillsdata-driven decision makingknowledge of Portuguese labor lawexperience in EMEA region
Soft Skills
communication skillscustomer orientationcollaborationproblem-solvingstakeholder management
Certifications
HR qualificationsHR certifications