Senior Product Operations Manager
Deel
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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Job Level
About the role
- Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.
- Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.
- Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.
- Drive major company launches and global rollouts, ensuring successful product deployments.
- Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.
- Identify root causes of issues and develop effective solutions to address them.
- Design and implement complex operational systems and processes to optimize product operations.
Requirements
- Minimum of 5 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams.
- Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.
- Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.
- Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.
- Strong multitasking skills with the ability to manage multiple priorities simultaneously.
- Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.
- General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage).
- Strong Program Management skills
Benefits
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisproduct managementproduct operationsoperational systems designuser experience enhancementproblem-solvingsoftware development processespayment systems design
Soft skills
multitaskingattention to detailsolutions-oriented mindsetempathycommunicationproject leadership