DecisionPoint Corporation

Analyst

• Remote computer support
• Owning, tracking and resolving Information Technology (IT) incidents and requests
• Fulfilling requests and resolving incidents within SLAs on a daily basis
• Responding to alerts and escalations and working with both user and IT support groups
• Providing Tier I and Tier II onsite and remote (desktop level) support and basic network troubleshooting support
• Creating, modifying, or deactivating user accounts
• Developing and maintaining operational & knowledge management documentation

Support Center Analyst

Security Analyst

• Provide Functional Mission Analysis-Cyber assistance to identify weapon system’s critical information technology architecture and supporting infrastructure that aids in the warfighting mission.
• Perform Information Security Analyst functions.
• Investigate a diverse collection of network activities in cyberspace to determine essential Mission Relevant Terrain Cyber (MRT-C) support designed for command, control, processes, and systems.
• Develop a strategy to identify, evaluate, and minimize risks in the local cyberspace environment that are considered crucial for mission success.
• Create and implement strategies and techniques to merge and display relevant MRT-C, based on essential systems and network services.
• Identify and analyze trends to define MRT-C requirements and provide guidance and alignment services.
• Assist with FMA-C, identifying, mapping, and developing a defense plan to safeguard MRT-C.
• Establish databases to monitor systems, design and revise user boundaries, and create indexing to make searches easier.
• Utilize classified and unclassified networks and information portals to create support and information distribution plans for mission activities.
• Review and provide recommendations for establishing new or revised policies, procedures, objectives, and organization design for the staff, as necessary.
• Coordinate with local/base SMEs to resolve events and/or incidents & brief supporting recommendations and Courses of Actions.
• Define and perform vulnerability assessments leveraging threat analysis to scope and prioritize efforts.
• Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings).
• Coordinate with enterprise-wide cyber defense staff to validate network alerts.
• Document and escalate incidents (including event’s history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment.
• Perform cyber defense trend analysis and reporting.
• Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the effectiveness of an observed attack.
• Receive and analyze network alerts from various sources within the enterprise and determine possible causes of such alerts.

IT Security Analyst

Software Engineer

• Provide programming support and development for the CPN Region’s Water Management System.
• Maintain the Hydromet and Agrimet programs and applications.

Web Application Developer

Program Manager

• Provide overall leadership, management, direction, administration, quality assurance, and oversight for enterprise IT operations and modernization activities supporting mission-critical federal systems.
• Serve as the primary point of contact for all contractual, technical, operational, and programmatic matters.
• Manage integrated teams supporting cloud modernization, application development, cybersecurity, infrastructure operations, service desk support, and enterprise systems management.
• Oversee program schedules, staffing, deliverables, risks, and performance metrics to ensure successful contract execution.
• Lead strategic planning, transition activities, governance reviews, executive briefings, and customer engagement meetings.
• Ensure compliance with program Service Level Agreements (SLAs), Quality Assurance Surveillance Plan (QASP) metrics, cybersecurity requirements, and operational objectives.
• Support modernization and migration initiatives involving cloud-hosted enterprise applications and legacy system transformation efforts.
• Coordinate across technical and functional teams to manage priorities, dependencies, and operational issues.
• Monitor program financial performance, labor utilization, and resource planning activities.
• Implement continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and service delivery quality.
• Support Agile, DevSecOps, and IT Service Management (ITSM) processes across the program environment.
• Ensure program documentation, reporting, and executive communications are accurate, timely, and compliant with contractual requirements.
• Exercise decision-making authority supporting successful operational and contractual execution.