DecisionPoint Corporation

Analyst

• Remote computer support
• Owning, tracking and resolving Information Technology (IT) incidents and requests
• Fulfilling requests and resolving incidents within SLAs on a daily basis
• Responding to alerts and escalations and working with both user and IT support groups
• Providing Tier I and Tier II onsite and remote (desktop level) support and basic network troubleshooting support
• Creating, modifying, or deactivating user accounts
• Developing and maintaining operational & knowledge management documentation

Support Center Analyst

Security Analyst

• Provide Functional Mission Analysis-Cyber assistance to identify weapon system’s critical information technology architecture and supporting infrastructure that aids in the warfighting mission.
• Perform Information Security Analyst functions.
• Investigate a diverse collection of network activities in cyberspace to determine essential Mission Relevant Terrain Cyber (MRT-C) support designed for command, control, processes, and systems.
• Develop a strategy to identify, evaluate, and minimize risks in the local cyberspace environment that are considered crucial for mission success.
• Create and implement strategies and techniques to merge and display relevant MRT-C, based on essential systems and network services.
• Identify and analyze trends to define MRT-C requirements and provide guidance and alignment services.
• Assist with FMA-C, identifying, mapping, and developing a defense plan to safeguard MRT-C.
• Establish databases to monitor systems, design and revise user boundaries, and create indexing to make searches easier.
• Utilize classified and unclassified networks and information portals to create support and information distribution plans for mission activities.
• Review and provide recommendations for establishing new or revised policies, procedures, objectives, and organization design for the staff, as necessary.
• Coordinate with local/base SMEs to resolve events and/or incidents & brief supporting recommendations and Courses of Actions.
• Define and perform vulnerability assessments leveraging threat analysis to scope and prioritize efforts.
• Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings).
• Coordinate with enterprise-wide cyber defense staff to validate network alerts.
• Document and escalate incidents (including event’s history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment.
• Perform cyber defense trend analysis and reporting.
• Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the effectiveness of an observed attack.
• Receive and analyze network alerts from various sources within the enterprise and determine possible causes of such alerts.

IT Security Analyst

Software Engineer

• Provide programming support and development for the CPN Region’s Water Management System.
• Maintain the Hydromet and Agrimet programs and applications.

Web Application Developer

Program Manager

• Provide overall leadership, management, direction, administration, quality assurance, and oversight for enterprise IT operations and modernization activities supporting mission-critical federal systems.
• Serve as the primary point of contact for all contractual, technical, operational, and programmatic matters.
• Manage integrated teams supporting cloud modernization, application development, cybersecurity, infrastructure operations, service desk support, and enterprise systems management.
• Oversee program schedules, staffing, deliverables, risks, and performance metrics to ensure successful contract execution.
• Lead strategic planning, transition activities, governance reviews, executive briefings, and customer engagement meetings.
• Ensure compliance with program Service Level Agreements (SLAs), Quality Assurance Surveillance Plan (QASP) metrics, cybersecurity requirements, and operational objectives.
• Support modernization and migration initiatives involving cloud-hosted enterprise applications and legacy system transformation efforts.
• Coordinate across technical and functional teams to manage priorities, dependencies, and operational issues.
• Monitor program financial performance, labor utilization, and resource planning activities.
• Implement continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and service delivery quality.
• Support Agile, DevSecOps, and IT Service Management (ITSM) processes across the program environment.
• Ensure program documentation, reporting, and executive communications are accurate, timely, and compliant with contractual requirements.
• Exercise decision-making authority supporting successful operational and contractual execution.

Manager

• Coordinate throughout the unit to gather, sort, compile, and store needed data points to ascertain past, present, and future readiness trends.
• Responsible for timely production and dissemination of standard and ad hoc readiness reports and requests as tasked by HHQ.
• Primary focal point to deployment taskings and processing IAW AF standards
• Comply with AFI 10-201, AFI 10-403 and applicable MAJCOM supplements and use the Universal Joint Task List and the Air Force Universal Task List to provide guidance on the Mission
• Provide updates and track entries in Patriot Excalibur (PEX), Defense Readiness Reporting System (DRSS), and Deliberate and Crisis Action Planning and Execution System (DCAPES)
• Serve as the primary focal point for processing Combat-Exercise Deployment (CED) orders for two squadrons

Readiness & Resource Manager

Business Analyst

• Provide support to the 24/7 Emergency Operations Center (EOC) staff
• Serve as the communication liaison between the EOC, supported Centers, Institutes and Offices (CIOs), outside federal agencies, health officials, and the public
• Screen and triage all response-related calls, and transfer call to the appropriate subject matter expert (SME- Duty Officer/Communications Coordinator)
• Receive, assess, and report response-related information in accordance with existing Standard Operating Procedures (SOPs) and protocols
• Become proficient with EOC Database Support System (EDSS) for triage support and response protocol guidance
• Document response-related calls in the appropriate CDC system, record all calls in the database by type, caller, etc., and record the specific action taken to satisfactorily accommodate the caller
• Receive response-related reports and distribute to internal and external partners as requested
• Triage response-related Requests for Information (RFI), for Assistance (RFA), or Resources (RFR) when received
• Serve as action officer that follows up on response-related critical actions on behalf of the Duty Officer and/or Senior Operations Officer
• Track critical actions for monthly report for Duty Officer and Senior Operations Officer
• Coordinate with response task forces and teams to meet support requirements
• When required, coordinate with the Duty Officer to update protocols and procedures related to triage of incoming response calls
• Maintain a Shift Change Log for briefing the oncoming shift and participate in shift change briefs with the Duty Officer

Business Analyst, Watch Officer – C Shift

• Provide support to the 24/7 Emergency Operations Center (EOC) staff
• Serve as the communication liaison between the EOC, supported Centers, Institutes and Offices (CIOs), outside federal agencies, health officials, and the public
• Screen and triage all response-related calls, and transfer call to the appropriate subject matter expert (SME- Duty Officer/Communications Coordinator)
• Receive, assess, and report response-related information in accordance with existing Standard Operating Procedures (SOPs) and protocols
• Become proficient with EOC Database Support System (EDSS) for triage support and response protocol guidance
• Document response-related calls in the appropriate CDC system
• Track critical actions for monthly report for Duty Officer and Senior Operations Officer
• Coordinate with response task forces and teams to meet support requirements
• Maintain a Shift Change Log for briefing the oncoming shift

Business Analyst – Watch Officer

Support Engineer

• The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system.
• Documentation in the incident management system is required for both real-time voice and virtual reported problems.
• Documents and provides problem analysis and resolution on a wide variety of hardware, software, video, mainframe, and network problems.
• Dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedure (SOP).
• Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-time events to management and customers as required.
• Utilize email, instant messaging, and other monitoring tools to remain aware of current issues affecting widespread availability.
• Respond to customer calls concerning general inquiries, providing “how to” assistance for specific problems.
• Accept and process virtual call inquiries for hardware and software.
• Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve, or escalate to incident (level-2).
• Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current.
• Close all tickets only when a problem has been resolved to the customer’s satisfaction and all steps to resolve an issue are completely documented in the service tickets.
• Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list.
• Gather information and follow required diagnostic procedures.
• Adhere to the Standard Operating Procedures (SOP).

Help Desk Support Technician

Accounting Manager

• Assist on preparing Incurred Cost Report
• Assist in preparing and analyzing financial reports, budgets, and forecasts
• Perform account reconciliations and investigate discrepancies
• Analyze financial data to identify trends, variances, and opportunities for improvement
• Collaborate with accounting and finance teams on reporting and compliance tasks
• Assist with data entry, documentation, and maintaining accurate financial records with a high degree of accuracy
• Gain exposure to financial systems, reporting tools, and accounting workflows

Accounting, Contracts Analyst Intern

Technical Program Manager

• Plan, initiate, and manage IT projects supporting legacy applications and enterprise IT systems.
• Lead DevSecOps, Agile IT operations, cybersecurity, and IT infrastructure projects to support Coast Guard aviation maintenance and logistics.
• Ensure program compliance with DoD Risk Management Framework (RMF), USCG Commandant Instructions, DHS security policies, and FedRAMP cloud security requirements.
• Provide technical direction and oversight for IT programs, ensuring alignment with Coast Guard mission needs.
• Identify and implement change management and process improvement strategies to enhance IT program efficiency.
• Monitor progress to ensure adherence to deadlines, standards, cost targets, and contractual obligations.
• Act as the primary point of contact for government stakeholders, ensuring clear communication, reporting, and performance alignment.
• Oversee subcontractor coordination and external team collaboration to meet program objectives.
• Oversee IT service delivery improvements leveraging ITIL best practices and Agile methodologies.
• Manage software development, system administration, vulnerability management, and change control boards (CCBs).
• Direct security initiatives, including ATO renewals, vulnerability mitigation, and cybersecurity incident response.
• Support the implementation of cloud technologies (AWS, Azure) and modernization of USCG IT systems.
• Support network architecture, fiber/cable installation, testing, troubleshooting, and management.
• Ensure full wide-area, metropolitan area, campus area, and data center network administration.
• Administer IPAM, NTP, ITSM systems, incident response, and network security operations.
• Support Communications Security (COMSEC) account management, key material, and encryption services.

Business Development Rep

• Partner with the CGO to define and execute the company’s growth strategy, target markets, and priority accounts.
• Build and maintain a qualified pipeline aligned to revenue targets and corporate objectives.
• Provide executive-level reporting on pipeline health, forecasts, and strategic pursuits.
• Represent the company at defense industry events, military forums, and government-industry partnership engagements.
• Drive industry partnerships, joint ventures, and teaming arrangements to enhance competitiveness and expand solutions.
• Implement tools, processes, and KPIs to drive disciplined business development and capture excellence.
• Foster a culture of collaboration, ownership, and continuous improvement.
• Lead, manage, and mentor a team of capture managers, establishing best practices, governance, and accountability.
• Serve as a player and coach by directly leading capture efforts on priority, high-value opportunities.
• Oversee the full capture lifecycle including qualification, shaping, win strategy development, and customer engagement.
• Drive disciplined capture reviews, gate processes, and pursuit decision-making.
• Identify, qualify, and shape strategic opportunities across target federal agencies
• Develop and execute account strategies, call plans, and engagement approaches with key stakeholders
• Build and maintain senior-level customer and partner relationships to position the company for growth
• Ensure alignment across business development, capture, solutioning, pricing, and proposal teams to deliver compliant, compelling, and differentiated proposals.
• Collaborate with engineering, cyber, operations, and program management leaders to align solutions with mission-critical requirements.
• Guide win themes, discriminators, and competitive positioning for major bids.
• Support proposal development and pricing strategies to maximize probability of win.

Vice President, Business Development

Full-stack Engineer

• Design, develop, test, and maintain software applications and services supporting the IBS program
• Develop solutions using Java-based technologies and/or Angular front-end frameworks
• Implement solutions based on functional and technical requirements
• Write clean, efficient, and maintainable code following established coding standards and best practices
• Collaborate with the Software Development Lead and architects to ensure alignment with system architecture
• Participate in code reviews, ensuring quality, performance, and adherence to standards
• Troubleshoot and resolve application defects and performance issues
• Support integration across system components and external interfaces
• Contribute to CI/CD pipelines, supporting automated build, test, and deployment processes
• Ensure applications comply with security requirements, including secure coding practices and STIG alignment
• Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives
• Develop and maintain technical documentation, including design artifacts and code documentation
• Support testing activities, including unit, integration, and system testing
• Collaborate with QA, DevSecOps, infrastructure, and cybersecurity teams to ensure successful deployments

Senior Software Developer

Product Manager

• Lead and manage the strategic execution of the DCIPS Future product roadmap across baseline, full deployment, and sustainment phases.
• Translate mission requirements and regulatory guidance (e.g., DoDI 1300.18) into actionable Epics, user stories, features, and acceptance criteria.
• Direct product sprint planning and product release cycles across development teams using Agile best practices.
• Collaborate with MC&FP, CMA Offices, and stakeholders across Army, Navy, Air Force, Marines, and Coast Guard to ensure alignment of business rules, terminology, workflows, and operational expectations.
• Maintain and prioritize a product backlog that supports end-user outcomes, regulatory compliance, and evolving CMA mission needs.
• Present metrics, product strategies, and roadmap updates to both technical teams and senior non-technical stakeholders.
• Guide UI/UX development to ensure usability, accessibility (Section 508), and performance across platforms and bandwidth conditions.
• Ensure DCIPS Future complies with DISA STIG/SRG, Risk Management Framework (RMF), and DoD Zero Trust mandates.
• Collaborate with cybersecurity and DevSecOps leads to support secure, scalable delivery in AWS GovCloud IL4/IL5 environments.

Product Owner – Software Product Management Lead

• Contribute to technical leadership while assisting in training and mentoring other software developers and engineers
• Participate in all phases of the SDLC and take on tasks, contributing to the design, development, testing, and delivery of software systems or applications
• Develop and maintain robust applications that meet business requirements and industry standards
• Apply a strong understanding of object-oriented programming principles and best practices to design scalable and maintainable software solutions
• Deploy and manage Java applications, ensuring availability, reliability, and scalability
• Configure, monitor, and optimize application servers to ensure high performance and reliability, enhancing the user experience and minimizing downtime
• Design, implement, and maintain CI/CD pipelines, automating the software delivery process and ensuring efficient deployment
• Apply and maintain automated testing frameworks to ensure the quality and reliability of software, integrating them into the CI/CD pipelines
• Perform scripting, configuration, and troubleshooting tasks to support application development and deployment
• Demonstrate excellent communication skills, including the ability to communicate technical concepts to non-technical stakeholders, facilitating collaboration and understanding across teams
• Apply strong problem-solving skills and the ability to think strategically about complex technical challenges, finding innovative solutions to meet project objectives
• Work independently and as part of a team in a fast-paced, deadline-driven environment, adapting to changing requirements and priorities to deliver high-quality software solutions

Full Stack Developer

Database Administrator

• Design, plan, implement, and administer relational database systems (e.g., PostgreSQL), including security, access controls, and documentation
• Establish, implement, and maintain database environments supporting development, testing, and production operations for the IBS program
• Install, configure, and upgrade database software as required
• Develop and maintain patching schedules to ensure vulnerabilities are addressed in a timely manner
• Evaluate and apply DoD Security Technical Implementation Guides (STIGs) to ensure compliance
• Establish and maintain database high availability strategies (e.g., backups, replication, snapshots)
• Monitor and resolve database downtime and performance issues in a timely manner
• Develop and troubleshoot RHEL Linux shell scripts to support database operations
• Implement monitoring and notification mechanisms for database health and performance issues
• Support release deployments, including execution of DDL/DML scripts
• Collaborate with IBS program teams and stakeholders to support data requests and business-driven queries
• Develop familiarity with data models, relationships, and structures across IBS applications and schemas
• Support Agile development efforts by implementing database changes aligned with sprint timelines, ensuring quality and performance standards
• Maintain database configuration control across multiple environments (Development, QA/Test, Government Test, Production)
• Support migration of databases to AWS RDS (PostgreSQL or similar managed services)
• Perform routine database administration tasks (daily, weekly, monthly), including performance monitoring, reporting, and data loads
• Support after-hours production deployments and participate in on-call rotations to address critical issues