Decathlon Brasil

Pricing Analyst

• Monitor and proactively develop the clients in the portfolio to ensure repeat purchases, increase average order value (AOV), and strengthen customer loyalty.
• Maintain the CRM with excellence, recording the complete history, relationship actions taken, and next follow-up steps, ensuring a transparent and efficient commercial process.
• Perform active multichannel prospecting (phone, email, social media), focusing on defined strategic segments to generate new business opportunities.
• Prepare and present high-impact, tailored commercial proposals, managing the entire negotiation journey through to closing the sale.
• Actively collaborate with partner areas (Logistics, Inventory, Finance, Brick-and-mortar Store) to ensure smooth order flow and deliver the best B2B customer experience.
• Analyze and monitor the main portfolio performance KPIs (e.g., Revenue, Average Order Value (AOV), Proposal Conversion, and NPS), identifying bottlenecks and opportunities.
• Serve as a point of support and share best practices with junior analysts, contributing to the development and operational excellence of the B2B team.

B2B Commercial Analyst – Mid