Manage daily community operations across multiple platforms (Discord, Facebook, VK, OK, etc.). Write and publish news posts, patch notes, and other updates based on game content. Create and execute structured social media content plans tailored to community needs. Moderate and engage on official channels, fostering a positive player environment. Track, analyze, and report on sentiment and player feedback weekly. Monitor, escalate, and follow up on bugs and player concerns. Collaborate with QA, Support, Marketing, and Production teams to address community needs. Design and launch creative engagement initiatives (contests, surveys, VIP programs). Coordinate and execute community events, livestreams, and influencer campaigns. Document processes and ensure feedback loops between players and developers
Requirements
1-2 years of experience in Community Management in the Videogame Industry. Fully operational on forums and social media administration and, ideally, graphic content creation tools. Great enthusiasm and passion for gaming. Ability to communicate with the players regarding the game content without cultural, technical, or language barriers. A high standard level of copywriting, desktop publishing, and strong one-to-many communication skills. Ability to plan content delivery and accommodate product deadlines and processes. Ability to quickly jump from game to game within an extended portfolio of games. Native or close to native level of Russian. Good command of the English language