Deborah Heart and Lung Center

Executive Assistant

• Responsible for both clinical and administrative functions
• Assists physicians with patient care
• Handles scheduling
• Enters charges and billing for services
• Provides information to patients so they may fully utilize and benefit from clinical services
• May be required to float to another office location

Virtual Care Medical Assistant

General

• Responsible for greeting and assisting patients, patient check-in, and patient check-out.
• Scheduling of appointments, confirming next day appointments, verifying patient’s insurance, collecting patient copayments.
• Securing pre-authorizations, entering patient charges in the practice’s Electronic Medical Record and Practice Management System (EMR).
• Monitors administrative and clinical inboxes in EMR and carries out requests for medication refills, appointments, testing follow-up, referrals to other physicians.
• Provides follow-up to unresolved patient questions and for ensuring continuity of care.

Virtual Care Medical Assistant

Virtual Care Patient Service Representative