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D

Virtual Care Patient Service Representative

Deborah Heart and Lung Center

Patient Service Representative responsible for patient check-in and check-out at a healthcare facility. Requires medical office experience and knowledge of insurance processing.

Posted 6/25/2026full-timeBrowns Mills • New Jersey • 🇺🇸 United StatesJunior💰 $23 per hourWebsite

About the role

Key responsibilities & impact
  • Responsible for greeting and assisting patients, patient check-in, and patient check-out.
  • Scheduling of appointments, confirming next day appointments, verifying patient’s insurance, collecting patient copayments.
  • Securing pre-authorizations, entering patient charges in the practice’s Electronic Medical Record and Practice Management System (EMR).
  • Monitors administrative and clinical inboxes in EMR and carries out requests for medication refills, appointments, testing follow-up, referrals to other physicians.
  • Provides follow-up to unresolved patient questions and for ensuring continuity of care.

Requirements

What you’ll need
  • Minimum one year front desk experience in a physician practice or outpatient ambulatory care setting.
  • Computer and EMR experience required.
  • Knowledge of medical insurance, medical terminology, and medical office services and routines.
  • Cardiovascular practice experience preferred.
  • Two to four years’ experience in a customer service oriented environment a plus.
  • HS Diploma, or equivalent required.
  • Associates degree preferred.
  • Certified Medical Assistant a plus.

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Deborah Heart and Lung Center Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1922 🤝 Non-profit 📚 Education 💰 $1M Grant on 2023-03 Non-profit
  • Education Deborah Heart and Lung Center is an independent, non-profit teaching hospital and specialized medical center in New Jersey focused on the diagnosis, treatment, and rehabilitation of cardiovascular, pulmonary, thoracic, and vascular conditions. It provides comprehensive services including cardiology (interventional, electrophysiology, pediatric, women’s heart), cardiac and thoracic surgery, pulmonary medicine and sleep services, advanced imaging (CT, PET/CT, MRI, nuclear, ultrasound), rehabilitation and cardiac rehab, vascular and endovascular care, clinical trials, and fellowship/continuing medical education programs. The center also offers community outreach, patient resources, volunteer programs, and multiple outpatient locations to support patient access and preventive health. Virtual Care Patient Service Representative 🔥 0 minutes ago 🏢 Browns Mills – Onsite 💵 $22 / hour ⏰ Full Time 🟢 Junior 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Responsible for greeting and assisting patients, patient check-in, and patient check-out.
  • Scheduling of appointments, confirming next day appointments, verifying patient’s insurance, collecting patient copayments.
  • Securing pre-authorizations, entering patient charges in the practice’s Electronic Medical Record and Practice Management System (EMR).
  • Monitors administrative and clinical inboxes in EMR and carries out requests for medication refills, appointments, testing follow-up, referrals to other physicians.
  • Provides follow-up to unresolved patient questions and for ensuring continuity of care. 🎯 Requirements
  • Minimum one year front desk experience in a physician practice or outpatient ambulatory care setting.
  • Computer and EMR experience required.
  • Knowledge of medical insurance, medical terminology, and medical office services and routines.
  • Cardiovascular practice experience preferred.
  • Two to four years’ experience in a customer service oriented environment a plus.
  • HS Diploma, or equivalent required.
  • Associates degree preferred.
  • Certified Medical Assistant a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
patient check-inpatient check-outscheduling appointmentsverifying insurancecollecting copaymentspre-authorizationsentering patient chargesmedical terminologycustomer service
Soft Skills
communicationproblem-solvingattention to detailorganizational skills
Certifications
Certified Medical Assistant