Fixed Operations Consultant, Phoenix/Denver
Dealer Tire
full-time
Posted on:
Location Type: Office
Location: Denver • Arizona • Colorado • United States
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Salary
💰 $71,196 - $88,842 per year
About the role
- Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance
- Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results
- Quickly build relationships at all levels of the dealership in order to implement change
- Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team
- Communicate analyses and strategic plans based on diagnosis and findings
- Participate in regional meetings
- Manage all activity tracking and account information in Salesforce
- Complete service lane assessments at the dealership
- Understand and interpret dealer data in order to identify opportunities and determine action
- Develop product screen recommendation and determine implementation strategy
- Create & execute customized coaching solutions to improve dealership personnel performance across all areas
- Assess competitive market and conduct mystery shops to provide an understanding of the competitive landscape
Requirements
- Bachelor’s degree required, preferably in Business, Sales, Marketing, Management or related field, or equivalent work experience in lieu of degree
- Minimum 5 years of experience in dealership or automotive service operations
- Project management experience preferred
- Excellent communication and facilitation skills, and attention to detail
- Ability to work in a faced paced environment
- Proficiency at intermediate level with all Microsoft Office products required
- Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy
Benefits
- paid time off
- medical
- dental
- vision
- 401k match (50% on the dollar up to 7% of employee contribution)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdata analysisoperational solutionscoaching solutionsservice lane assessmentsimplementation strategydiagnosisaction plansperformance improvementmarket assessment
Soft Skills
communication skillsfacilitation skillsrelationship buildingattention to detailcollaborationchange managementstrategic thinkingproblem-solvingadaptabilityteamwork