De Novo HRConsulting & Business Advisory

Bilingual

• Deliver Medical Nutrition Therapy (MNT) to patients with chronic conditions via video, phone, email, and portal.
• Conduct comprehensive nutrition assessments, develop individualized care plans, and provide counseling on dietary modifications.
• Leverage Remote Patient Monitoring data and portal feedback to adjust treatment plans and optimize patient outcomes.
• Monitor patient progress through regular follow-ups, portal engagement, and RPM data.
• Maintain accurate, timely documentation in the EMR system following OnPoint Nutrition protocols and regulatory requirements.

Registered Dietitian – Bilingual, Spanish and English

• Deliver Medical Nutrition Therapy (MNT) to patients with chronic conditions via video, phone, email, and portal.
• Conduct comprehensive nutrition assessments, develop individualized care plans, and provide counseling on dietary modifications.
• Use Medically Tailored Meals as educational tools to support patient learning and behavior change.
• Leverage Remote Patient Monitoring data and portal feedback to adjust treatment plans and optimize patient outcomes.
• Provide evidence-based lifestyle counseling, including behavior change strategies, motivational interviewing, and goal setting.
• Manage an independent caseload with 33-35 hours/week of scheduled telehealth appointments.
• Monitor patient progress through regular follow-ups, portal engagement, and RPM data.
• Maintain accurate, timely documentation in the EMR system following OnPoint Nutrition protocols and regulatory requirements.
• Ensure compliance with HIPAA, state licensure requirements, and professional practice standards.
• Collaborate with peers through case consultations and team learning.

Registered Dietitian, Bilingual – Spanish, English

• Serve as the primary point of contact for prospective and enrolled patients/members via phone, email, and portal communication.
• Create a welcoming, empathetic experience by building rapport and providing clear, timely support throughout the patient/member journey.
• Communicate with patients about services, provider availability, insurance coverage, and next steps.
• Assist Spanish-speaking patients/members to ensure clear communication.
• Translate materials from English to Spanish when needed.
• Support intake and onboarding by collecting and verifying demographic, insurance, and referral information; ensuring all forms, consents, and authorizations are completed accurately.
• Coordinate insurance eligibility and benefits verification, as needed.
• Schedule initial and ongoing appointments and coordinate with clinical, nutrition, administrative staff, and referring providers.
• Provide orientation and onboarding support, including portal access, digital tools, meal profile management, and preparation for initial sessions.
• Monitor onboarding and program engagement tasks and follow up to address outstanding items and encourage completion.
• Maintain regular communication throughout the program, assisting with navigation, referrals, scheduling, rescheduling, and troubleshooting service-related concerns.
• Accurately document all patient/member interactions in the EMR system.
• Conduct midpoint and post-program satisfaction surveys, identify barriers to engagement, and escalate concerns as appropriate.
• Participate in team meetings, contribute to process improvements, and comply with HIPAA, confidentiality standards, and company policies.

Registered Dietitian – Bilingual, Spanish and English

Registered Dietitian, Bilingual – Spanish, English

Care Experience Navigator, Bilingual – Spanish & English