DCM Ventures

Associate Manager

DCM Ventures

part-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $20 per hour

About the role

  • Learn all aspects of a client's subscription season and/or fundraising program.
  • Create a positive and enthusiastic work environment in the call room.
  • Recruit, hire and retain callers for the duration of the campaign.
  • Train, coach and oversee phone sales representatives to attain the best bottom line results possible and excellent customer service. (This includes goal setting, monitoring, disciplining and terminating callers.)
  • Train employees on company's internal software use when applicable.
  • Maintain, organize and distribute all leads; maintaining an up-to-date lead count at all times.
  • Review and approve all reported data, before it is entered into Center Stage.
  • Maintain a campaign database, which includes daily entry and checking of reports.
  • Attend weekly meeting with the account executive and client representatives.
  • Schedule and oversee employee hours worked.
  • Manage the campaigns operations according to budget assignment.
  • Assists in evaluation of reports, decisions, and campaign results in relation to established goals.
  • Recommends new approaches and procedures to accomplish the campaign revenues and goals.
  • Implement and enforce DCM's company policies.
  • Performs other related duties as required and assigned by DCM's Campaign Strategist or other home office staff.

Requirements

  • HS diploma or the equivalent; college degree preferred.
  • Organized, detail oriented, disciplined, self-motivated individual.
  • Flexible schedule.
  • Sales experience required; non-profit/arts experience preferred.
  • Computer literate, Microsoft Office proficiency a must.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecampaign managementdata entryreport evaluationgoal settinglead managementcustomer service
Soft Skills
organizeddetail orienteddisciplinedself-motivatedflexible
Certifications
HS diplomacollege degree