DCM Services

Account Manager

• Generate outbound calls and field incoming calls
• Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing
• Negotiate payment arrangements and follow up as needed
• Send confirmation and settlement letters as required
• Accurately document accounts and notate files with correct transaction codes
• Respond to all voicemail messages daily
• Adhere to company policies, procedures, and client-specific requirements
• Uphold company information security and privacy responsibilities

DCM Services

Account Representative

Account Representative

Account Representative