Process Engineer III
Repligen Corporation
Technical Marketing Manager
DCL Corporation
full-time
Posted on:
Origin: • 🇺🇸 United States • South Carolina
Visit company websiteJob Level
SeniorLead
About the role
- Support American sales team with technical advice and join customer meetings to generate new business and grow DCL market share in North America.
- Secure and grow the pigment business by providing technical support to sales and setting up customer-specific product specifications with QC and Product Manager.
- Manage batch/CoA selection and communication with Sales on technical issues, batch selection, PSS availability and technical advice.
- Train Distributors, Agents, sales team and customers on global pigment products and innovations online and face-to-face.
- Collaborate with internal teams (Sales, Manufacturing, Quality Control, Regulatory, Purchasing, Product Management) to deliver optimized service.
- Create customized technical and marketing presentations in consultation with Global Head of Innovation & Marketing.
- Develop and implement strategies with Sales and Global Head of Innovation & Marketing to achieve sales goals and strengthen customer relationships.
- Provide technical information and support to Marketing for new sales and marketing tools.
- Analyze technical customer requirements and provide customer-specific solutions and formulation guidance across DCL product portfolio.
- Collaborate with customer decision-makers to address technical inquiries, showcase innovations, and offer solutions.
- Monitor and report customer trends to Global R&D/Innovation and Marketing Team to support product development.
- Represent the company at industry events and conferences as needed.
- Handle complaints and transfer technical issues to labs/plants and responsible internal contacts.
- Study new market trends and set up penetration plans with Global Head of Innovation & Marketing.
Requirements
- Bachelor´s degree in chemical engineering, chemistry, or similar area of study.
- Minimum 10 years of technical lab or support experience in pigments, coatings or plastics.
- Deep understanding of pigment’s chemistry and customers technical requirements.
- Self-motivational, organizational, problem solving and conflict resolution abilities.
- Ability to work with different functional groups and locations to grow business and improve profitability.
- In-depth knowledge of health and safety and environmental legislation, including emergency response and ISO 9001 and 14001 quality systems.
- Advanced technical aptitude and understanding customer application processes and technology.
- Traveling between different sites as requested is required.
