DCI Donor Services, Inc.

Call Center Representative

• Effectively captures medical information accurately and completely into donor management software
• Facilitates the donation process through coordination and communication with donor families and medical personnel
• Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care
• Performs other related duties as assigned

On-Site Medical Call-Center Specialist

• Effectively captures medical information accurately and completely into donor management software.
• Facilitates the donation process through coordination and communication with donor families and medical personnel.
• Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care.
• Performs other related duties as assigned.