DCC plc

Customer Support

• You’ll do energy right by all your customers
• Helping set up a new account in double quick time for a mother with a newborn
• Delivering innovative energy solutions for a national chain of retail stores
• Take responsibility for finding answers to every query and solutions to every challenge
• Ensuring homes and businesses across the UK have the energy they need, when they need it
• Be an expert advisor and a talented negotiator who gets things sorted in double quick time
• Support your team just like they’ll support you

Customer Experience Advisor

Technical Project Manager

• Accountable for the delivery and appropriate governance of allocated IT and business change projects.
• Ensures quality standards, project procedures, and deadlines are adhered to.
• Plans and ensures delivery of the product within quality standards.
• Undertakes a technical leadership over project planning, project resourcing, change readiness of the user base in advance of delivery, and coordination of application design and architecture.
• Supports business areas in defining the business case and associated benefits for a project.
• Act as an advocate for new capability being delivered, offering expert advice and counsel to the user base, owning communication plans and ensuring required connections are made across functional/location lines.
• Set a framework for the provision and support of solutions after delivery into BAU operations.

IT Project Manager

Manager

• Deliver a high level of customer service through account management of the SME customer portfolio
• Retain customers in line with the KPI’s ensuring that profitable margin is achieved
• Provide bespoke new business propositions
• Close profitable new business opportunities
• Ensure a smooth transition from initial sales lead through to installation
• Sell consultatively to provide a suite of complete energy solutions

National Contracts Manager

Engineer

• Learn the ropes from the best in the business—working on everything from LPG tank installations to keeping plant equipment and road tankers running smoothly
• Install cylinder systems, set up skid-units for forklift refuelling, or carry out vital safety checks
• Deliver energy safely and reliably, every single day

Trainee Engineer

Business Development Rep

• Proactively identify and pursue new sales opportunities in the corporate healthcare market.
• Research and map out target accounts, decision-makers, and market trends.
• Generate qualified leads via cold outreach, networking, events, referrals, and digital channels.
• Develop tailored proposals and pitches that speak to client needs and business value.
• Build and maintain a healthy pipeline of opportunities with clear stage definitions.
• Deliver compelling presentations and product demonstrations to C-level and clinical stakeholders.
• Own the full sales cycle – from lead qualification to contract close.
• Meet and exceed individual new business revenue targets and KPIs.
• Collaborate with internal teams (marketing, sales support, procurement) to craft winning solutions.
• Maintain accurate and up-to-date records in CRM systems.
• Provide regular updates to the Head of Corporate Accounts on pipeline status and sales forecasts.

Business Development Executive – Corporate Healthcare

• Lead and manage the outbound office-based sales team and two field-based core salespeople, ensuring performance against KPIs and sales targets.
• Deliver personal sales targets through outbound activity and proactive account management.
• Develop and implement sales strategies aimed at increasing revenue, improving customer retention, and maximising profitability in core customer accounts.
• Provide coaching, support, and development opportunities for team members to enhance performance and capability.
• Collaborate with the Sales & Marketing Director to ensure alignment with overall commercial and strategic goals.
• Monitor pipeline activity, lead conversion, and overall sales performance, using CRM and reporting tools effectively.
• Maintain strong relationships with key stakeholders, both internally and externally, to support cross-functional success.
• Prepare and deliver regular performance updates, forecasts, and progress reports to senior leadership.
• Ensure compliance with company policies and uphold high standards of customer service and professionalism.

Sales and Customer Experience Manager

• As a Technical Installations Manager, you will report directly to the National Projects Installations Manager and will share overall responsibility for the co-ordination of Flogas Technical Engineering Projects and Central Storage Projects with the Technical Engineering Project team.
• You will give planning and technical installation support to the manager at Horncastle with regards to Flogas Central Storage and Technical Engineering Projects.
• You will provide technical expertise to the business to ensure that Technical Engineering Projects and Central Storage Projects have the correct design for operation & commissioning for LTHW systems, pipelines systems, PRS units within installation projects.
• Providing guidance, and assistance to all the installation teams and Flogas related departments.
• Responsible for LTHW solution systems, Large Diameter PE installations, and downstream above ground large diameter steel pipe work installations and PRS units.
• Support Resource Planning with Technical Services.
• Equipment Specifications for Technical Engineering Projects and large Central Storage Installation.
• Flogas Internal Costings for Technical Engineering Projects and Large Central Storage Installations.