Project Manager, Services Delivery
DBSync
full-time
Posted on:
Location Type: Remote
Location: India
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About the role
- - Manage the full lifecycle of services engagements: kickoff, milestone tracking, delivery, and close-out
- - Maintain real-time project tracker integrated with Salesforce contracts (start/end dates, resources, risks)
- - Own resource allocation — match available team members to incoming projects based on capacity and calendar availability
- - Build and maintain standardized onboarding templates for repeatable, consistent client implementations
- - Send automated status reminders and escalate at-risk projects before they become problems
- - Work directly with the services team to remove blockers and keep commitments visible
- - Identify opportunities to automate repetitive PM tasks using AI tools and internal tooling
- - Provide leadership with clean weekly project health reports (no spreadsheet archaeology required)
Requirements
- - 3+ years managing software implementation or professional services projects
- - Demonstrated ability to build and maintain project tracking systems that teams actually use
- - Experience with resource planning and calendar-based capacity management
- - AI-fluent — actively uses tools like Claude, automation platforms, or similar to do more with less
- - Strong organizational skills with a low tolerance for ambiguity in project status
- - Ability to command respect from technical and non-technical teams alike
Benefits
- - Private Health Insurance
- - Pension Plan
- - Paid Time Off
- - Work From Home
- - Training & Development
- - Performance Bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementresource planningcapacity managementproject tracking systemssoftware implementationprofessional services managementautomationAI tools
Soft Skills
organizational skillsleadershipcommunicationproblem-solvingadaptability